Product Data Coordinator (Ecommerce)

Are you a whizz with product imports on Shopify, enjoy working in Excel and are looking for a role in a supportive and growing SME business? We are looking for a Product Data Coordinator to join our central Bristol office, on a full-time, permanent basis, offering hybrid working, who shares our passion for our business, eCommerce and the brands that we work with.
About us
We build long term brand equity by leveraging exceptional teams and technology.
We have assembled talented and dynamic individuals of eCommerce and direct to consumer experts with a shared spirit of relentless R&D, which sits at the heart of the vvast ethos.
We are transforming D2C by moving focus from “to consumer” towards a “for customer” D4C proposition. Empowering brands to deliver an interconnected customer experience using the right technology at the right time, in the right way. Aligning our shared drive to build better business on our B Corp journey.
Over the years, we have developed the vvast Playbook which delivers a comprehensive framework to scale brands globally. Our team has experience of working with 200+ brands and we are driving huge growth for our partner brands. We are keen for you to join us.
We’ve combined the core disciplines of technology, trading and building traction to provide higher performance than the most seasoned in-house department. Placing brand experience at the heart of everything we do, taking huge pride that we are trusted by some of the most respected brands in the industry.
Our journey to B Corp certification is powered by our D4C methodology and will now use the B-labs framework to deliver an innovative, purpose driven and transparent mission for the vvast team. Our wider aspiration is to set the precedent and encourage brands to join us in becoming more sustainable and ethical.
About the role
The Product Data Coordinator is responsible for coordinating, creating and executing the Shopify master data. Including master data additions, corrections and ensuring the accuracy of data, as well as supporting the Trade and Development departments in assisting with New Product and Product Change Processes. This is a brand-new role created in our Trade Department, reporting into our eCommerce Planning Manager.
The main responsibilities for our Product Data Coordinator role include but are not limited to:
Supporting the Trade department
1. Own the full product import process for all 360 brands
2. Maintain Product Data across all legacy products
3. Updating product pricing where required
4. Upkeep of internal Product Bibles
5. Regular checks (on-site guardian) to ensure all product information on-site is correct
6. Creating and maintaining cross language handle imports for the relevant brands whereby there are alternative language sites
7. Primary software owner for Matrixify
Supporting the Business Analyst (Development department)
8. Collaborate with the Business Analyst to identify, optimise and implement improvements regarding Product Data. This will include:
a. Product imports
b. Product maintenance
c. Product archive management
d. Metadata architecture owner
Supporting the Development department
9. Key stakeholder for onboarding new brands:
a. Attending and contributing to scoping sessions
b. Initial Shopify set up for the onboarding of new brands
c. Understand the brand’s product architecture to design a vvast product structure at all stages of the lifecycle through buying/merchandising onboarding meetings & existing front end site investigation
What we offer:
• A starting salary of £27,000-29,999
• 25 days holiday plus bank holidays
• 1 paid day off for volunteering per year
• 2 wellbeing days per year (one every 6 months) to be used when you need time to look after yourself, no questions asked
• Discounts on the brands we work with
• Flexible working when needed
• Hybrid working – a minimum of 2 days per week in the office (Tuesday & Wednesday) and the rest working from home / remote working
• Regular company activity days and socials
• Cycle2work scheme
• Amazing team support with an open-door policy to collaborate
• Employee-led learning culture where you can carve your own career path
• Mapped out career pathways across the business
• A supportive and approachable line manager, with clear induction, probationary and appraisal processes
• Monthly companywide meetings for transparent updates across the business
• Fully provided work equipment
Our values:
• Relentless R&D- We move manual to machine to liberate our team for innovation and growth.
• Brand first, revenue second- We build long term brand equity first and foremost. No compromise.
• For planet and community- We deploy D4C to optimise, lower our impact and enrich our community.
• Great things happen when we work together- The sum is greater than its parts, we play to our collective strengths.
• Come as you are and never stop learning- We communicate openly, taking responsibility and sharing expertise.
The ideal Product Data Coordinator will have experience of Product Data imports in Shopify and have strong Excel skills to include VLOOKUP, complex concatenation, and IF statements. You will be comfortable working with large data sets, with a high attention to detail and accuracy and be able to communicate well with colleagues. Perhaps you might have experience as an eCommerce Executive, Merchandising Assistant, Marketplace Coordinator, Digital Marketing Assistant within eCommerce, eCommerce Assistant, Merchandising Administrator, eCommerce Administrator or eCommerce Product Executive.