Product Owner - Icertis

The Product Enablement & Transformation team is a global team who enable our client to actively and effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture.

Role Overview & Responsibilities
* Our client is embarking on a journey to uplift our contract lifecycle management process. This includes delivering a contract repository, leveraging standard templates/clause libraries to accelerate contract signing and utilize inbuilt AI tools to abstract key information to be used both for risk assessment and commitment management across our third party vendors. This role will be at the center of that program.
* Initially, the role will be to create and underscore the business case, building a detailed program plan, showing funding needs, resource needs, benefits, risks and opportunities. You will create a phased delivery plan, showing key milestones to deliver agreed outcomes and business benefits.
* As part of the program leadership team, you will pioneer our execution of the program in partnership with our chosen CLM Vendor - iCertis - alongside any other Professional Services team we choose to bring in. You will partner across Legal, Sourcing, Operations, Compliance, Tech Risk and other functions to drive consensus and champion the vision for the program.
* As we transition to go live and beyond, your role will be to move into the Product Manager/Owner for iCertis. You will continue to partner with Sourcing, Legal and the iCertis vendor to stabilize the operational adoption, continue to enhance and develop the product and drive meaningful impact in this space You will be required to be involved in change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP. You will need to utilize internally built applications to ensure our leadership and business stakeholders have access to up-to-date information and commitment transparency.
* You will demonstrate strong techno-functional abilities in the S2P application suite, ideally specializing in Ariba alongside iCertis and be able to effectively navigate our S2P platforms and also lead identification of new/equivalent platforms & defining future state.
Principal Responsibilities
* Own the Product strategy for our Contract Lifecycle Management Product, primarily driving the platform strategy of iCertis, but also partnering across products, enriching data with other data from the data lake to deliver a seamless product experience.
* You will have a bias for user experience, seeking to refine the product and drive user-centric platform strategies to make the buying process seamless, orchestrated, controlled and transparent.
* You will be data-led in your decision making, having an insatiable appetite for information to make better decisions and understand application adoption and success.
* You will be an excellent business partner, enrolling Engineering, Sourcing and our business stakeholders to ensure complete engagement and the best outcome.
Corporate Planning & Management - Spend Management
* You will look to constantly grow your knowledge and experience, staying close to industry trends and emerging technologies.
* You will work with other Product SMEs to identify and drive a robust prioritization of enhancement requests, and work to adopt new functionality being released by iCertis & SAP as well as including identification of in-house changes that optimize usage or user experience across the S2P lifecycle.
* Have a bias for flexibility and a 'how can we make this work' approach to the most difficult problems to solve: you will possess grit.
* Liaise with Engineering and development teams in communicating business requirements, data migration, testing and deployment of new infrastructure capabilities
* Analyze, document and update business requirements and manage changes made to requirements.
* Work with S2P Reporting Team & SM Engineering to develop scorecards & KPIs to monitor and track SLA and manage the vendor relationships, to ensure adequate performance & stability.
* Pro-actively work with the wider team on the day-to-day technical queries related to system logic and perform defect/data analysis as well as support specific audits, internal and external.
* Communicate progress and relevant updates to project drivers, relevant functions and maintain key documentation of approvals where required
Basic Qualifications:
* Strong functional skills with 6-8 years of experience in iCertis or similar application.
* Strong integration experience with other modules within SAP (Ariba, S4 HANA, Guided Buying, Concur)
* 8+ years' experience in Source to Pay, Program Management, Operations or similar.
* Clear fundamentals of Source to Pay Process and should ideally have at least 6 years of hands on experience with iCertis
* Should have led at least one large scale platform deployment project in Professional Services space.
* Knowledge on Agile change management and platforms like JIRA and Confluence or similar would be add on
* Flexible and focused work ethic to deliver in a global organization delivering both organizational and technical system changes.
* Strong analytical skills and bias for using data to make decisions and confirm/set direction.
* Excellent communication skills and ability to interact effectively with Cross-functional teams & present to senior leadership.
* Ability to work across hierarchies and geographies, with flexible working style.
* Strong accounting knowledge and experience in accounting process, and understanding of ERP core processes. Highly motivated with ability to multi-task and remain organized in a fast paced environment
* Experience in Financial Services industry will be beneficial but not a requirement.
* Technical and operational problem solving skills
* Proactive, enthusiastic and team-oriented approach

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