Project Coordinator

One of our Hemel Hempstead based clients requires a Project Control Coordinator (PCC) to report to the Operations Manager, to co-ordinate project activity in supporting sales opportunities for the supply of equipment and services for the retail sector.

A fundamental responsibility of the PCC is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customer's requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments.

Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Sales force or other reporting tools such as bespoke project trackers

Job Description

The Project Coordinator will join a customer team responsible for the following activities:

• Equipment call-offs
• Internal Pricing Enquiries from Procurement
• Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor)
• Sales order entry using our ERP software
• Month end routines
• Invoicing
• Commercial invoices for exporting goods overseas
• Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers
• Be a client-facing point of contact for operational elements of the service provision
• Run daily reports to check all goods have been despatched as requested
• General office based tasks to support operational activity
• Liaising with Contractors and Quantity Surveyors
• Using customer online portals to manage programme requirements
• Managing lead times and customer expectations

Skills Required

• Competent in the use of Microsoft 365 (Word, Excel and Outlook)
• Basic understanding of Commercial principles such as cost price, sell price and gross profit etc.
• Basic understanding of project delivery principles such as Project timelines, order of events and logistical requirements
• Basic understanding of physical retail equipment or at least the desire to learn
• Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects
• Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process
• Ability to work under pressure
• Willingness to be flexible with working hours to respond to the needs of the business