The Role:
• Administration of the system, sub-letting and permissions activities, ensuring all associated tasks are concluded in a timely manner
• Produce property transfer packs
• Process ground rent and service charge information
• Process residency agreements, notices and changes of occupancy
• Maintain and update the operating system
• Process and manage queries in relation to leases, subletting and permissions
• Assist with the collation and maintenance of statistics and preparation of reports monthly
• Continuously update your knowledge of legislation affecting the provision and compliance, subletting and permissions including data protection, equality and compliance
• Assist with the processing of complaints received regarding the department, ensuring a high-quality service through to the conclusion of the complaint
• Contribute to the development, review and improvement of policies, procedures and guidance in line with changes to legislation and for best practice
Key skills, experience and qualifications include:
• Experience of working in the property sector including knowledge of lease agreements
• Strong administration skills
• Working knowledge of the sale and purchase process of leasehold properties
• Confidence of working with clients and third parties
• Knowledge of retirement leasehold properties would be an advantage
• Professional, friendly, honest and open approach
• Self-motivated, positive with a “can do” attitude
• Meticulous attention to detail
• Computer literate including Microsoft packages
• Excellent communication skills
Please apply now for more info