Address
Form of work
SalaryProperty Manager (Keyworker sector)
19.00 per hour
40hr week Monday to Friday
4 Month contract
The candidate for this position will take on the responsibility of delivering excellent property management services within the Specialist Housing (Keyworker Sector), overseeing multi-occupancy and self-contained dwellings, and fulfilling landlord obligations within regulatory requirements. The focus will be on providing high-quality housing management support to residents and acting as the single point of contact when necessary.
Key responsibilities/deliverables include
participating in the allocation of rented accommodation, handling tenancy paperwork, collecting payments, and managing void units to ensure an efficient and effective property turnaround, minimizing rental loss. The candidate will serve as the primary point of contact for customers, resolving and investigating complaints and issues raised by residents and offering advice and guidance.
Other responsibilities involve conducting and monitoring regular estate and property inspections, maintaining accurate records, and taking necessary actions to address any issues. The candidate will also monitor contractor performance, providing feedback to stakeholders regarding any performance deficiencies experienced from contractors.
Encouraging good housekeeping and fire safety practices among occupants is emphasized, along with maintaining all relevant documentation to the required standards at both the organization and premises levels. The candidate is responsible for delivering a strong financial performance by maximizing group rental income through monitoring rent accounts and carrying out robust arrears management processes.
Accountability includes maintaining full, clear, and accurate records for all customer contact, achieving tenancy management objectives and key performance indicators. The candidate is empowered to work closely with colleagues and contractors to ensure that appropriate services are provided to a high standard to all properties in the designated portfolio.
Actively building relationships and working with stakeholders, both internal and external, to support residents is crucial. Representing the organization at meetings, hearings, and forums, as well as in court and eviction proceedings as appropriate, is part of the role. Additionally, they will assist the Area Manager with policies, procedures, and work practices updates to continually improve service delivery.
How to Apply:
Please submit your C.V and a cover letter detailing your relevant experience.
Graham Rose is committed to equality in the workplace and is an equal opportunity employer. This vacancy is being advertised on behalf of Graham Rose Ltd who are operating as a recruitment business and agency
