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Salary We, the Provider Collaborative Commissioning team, are looking for a new Quality Lead for the Children and Adolescent Mental Health Services (CAMHS) Tier 4 Thames Valley Provider Collaborative and the HOPE (Adult Eating Disorder) Provider Collaborative .
As Quality Lead, you'll be directly overseeing and monitoring the quality/safety aspects of the specialised CAMHS Tier 4 and Adult Eating Disorder mental health services.
You'll work closely with the Provider Collaborative commissioning team within the Lead Provider (LP) as well as maintaining strong links with the NHSE regional quality team. The role is integral in ensuring that Oxford Health NHS Foundation Trust meets its Quality Assurance responsibilities and accountabilities as Lead Provider for these services.
Support the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives delivering the requirements of the NHS England Quality Maturity Framework (revised February 2023).
Oversee the day to day management of the quality monitoring processes for adult secure care services within agreed standard operating procedures.
Attend and participate in each of the provider contract meetings and Contract Quality Review Meetings (CQRMs).
Support teams to ensure that the portfolio of quality monitoring tasks/projects is planned, managed, and delivered effectively.
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
To work with the Quality and Safeguarding Lead and Senior Clinical Pathways Manager to develop robust clinical governance structures and arrangements and advise services within the network the vision on clinical governance and patient safety.
To provide reports on clinical governance, risk and CQC compliance, quality, and patient safety to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
To manage the coordination of the complaints, patient safety incidents and CQC assurance processes across the network and ensure that action plans where required are implemented and monitored.
To analyse the outcomes of patient safety incidents and investigations; patient experience surveys; complaints and concerns investigations.
To maintain the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaborative risk registers and highlight medium and high risks to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives Clinical Governance meetings making sure that actions are in place to mitigate them.
To provide clinical leadership to the workforce and other professionals within the team in relation to complex case situation/s as required.
To contribute to the operational planning, and implementation of policy and service development in relation to quality improvement across the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
To attend all forums/meetings that are appropriate, including representing the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives at meetings with partner organisations and other agencies.
To act as a champion for patients and their interests.
To work with providers and partners to share intelligence and identify areas of good practice expertise.
To contribute to the development and maintenance of robust and reliable mechanisms and processes for monitoring standards of clinical quality, patient safety and patient experience across the specialised commissioned services.
