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It Service Desk Analyst jobs

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SENIOR SERVICE DESK ANALYST

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

CompanyNational Express
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 2 months ago See detail

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

2 months ago seen See more...

IT Service Desk Engineer

Ashdown Group

Staffordshire, England

This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. The successful candidate will be resp...

2 months ago seen See more...

IT Service Desk Trainee

Savills Im

London, England

£27,000 a year

Monitoring and logging Service Desk enquiries and updating as required. Supporting with the resolution, assignment or escalation of issues. Performing administration and housekeeping tasks for the IT Department. Assisting with pro...

2 months ago seen See more...

769 - Service Desk Analyst - External - TS

Welsh Government

Cardiff, Wales

£23,258 - £26,901 a year

Handling End User queries and issues - Receive, log and manage calls via telephone and other contact methods available onto the IT Service Management tool. Create Incidents and service requests, update ticket logs, prioritise and...

2 months ago seen See more...

Service Desk Analyst UK

Australiansuper

London, England

Full-time

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

2 months ago seen See more...

Service Desk Analyst

Slough Borough Council

Slough, Powys

£27,912 - £33,115 a year

Contract Type: Permanent. Working Hours: 37 hours per week. Location: Observatory House. 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years service and 33 days after 5 years service. The Lo...

2 months ago seen See more...

Live Service Desk Analyst (UKSV)

Cabinet Office

Glasgow, Scotland

£27,750 - £29,000 a year

Handling and resolving Live Service requests via the workflow management system within time frames governed by our Service Level Agreements (SLAs). Working closely with the UKSV Helpdesk, ensuring that all information required fo...

2 months ago seen See more...

IT Service Desk Technician

The Range

Plymouth, Devon

Permanent, Full-time

Receive, log, monitor and respond in a timely manner to Service Requests across three communication channels. Escalate complex and high priority Service Records to both internal and external teams in line with agreed processes. Pr...

2 months ago seen See more...

Service Desk Analyst

Age Uk Group

Cheshire, England

£28,500 - £32,000 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

2 months ago seen See more...

Service Desk Analyst

Norton Rose Fulbright Llp

Tyne And Wear

Practice Group / Department: IT Regional - Service Desk Management - Newcastle We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. The RoleReporting to the Service Desk Team Leader,...

2 months ago seen See more...

Technology Customer Service Desk Analyst

Specsavers

Whiteley, Hampshire

Permanent

Youll take full ownership of the problem, ensuring theyre updated on progress if its not a quick fix. Theres lots of support and mentoring as you learn the role but ideally, in order to be successful youll have a real interes...

2 months ago seen See more...

Service Desk Analyst

National Nuclear Laboratory

Risley, Cheshire

From £31,426 a year

Act as a single point of contact for phone calls, emails & portal notifications from staff regarding IT incidents and requests. Receive, log and manage calls from internal staff via telephone, email and IM. Aid with helping the Fi...

2 months ago seen See more...

IT Service Desk Team Lead

Arvato Ltd

Swansea SA7

£37,000 a year

Conducting and monitoring problem and incident resolution and root cause analysis for first level calls in line with current SLAs. Checking and confirming your team maintain up to date call and problem records in the appropriate...

2 months ago seen See more...

IT Service Desk Advisor

Iceland

Deeside

Full-time

Achieve individual performance targets:*. To support workflow in line with the IT Service Desk Targets. Achieve advisor accuracy (less than 0.5% errors). Call length within set targets. After Call Work within set targets. To a...

2 months ago seen See more...

Service Desk Analyst

Auxilion

United Kingdom

21000.00 - 24000.00 GBP Annual

Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop soft...

2 months ago seen See more...

IT Service & Support Analyst

Castle Employment

Malton, North Yorkshire

£26,000 - £28,000/annum plus benefits

Supporting operational technology across the business, including stock systems and machine software. Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets. Aim to provide a first-t...

4 weeks ago seen See more...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

4 weeks ago seen See more...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

a month ago seen See more...

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

a month ago seen See more...

Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

United Kingdom

30000.00 - 34000.00 GBP Annual + Benefits

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

2 months ago seen See more...

IT Support Analyst - 1st/2nd Line Support - Financial Services

Harvey Nash

South East

£200.00 - £250.00 per day

Providing end user support for all employees within the London office and support for remote users. Operating the helpdesk ticketing system, receiving and logging user requests and relaying information to those responsible for act...

2 months ago seen See more...

IT Support Analyst - 1st/2nd Line Support - Financial Services

Efinancialcareers

South East

Competitive salary

Providing end user support for all employees within the London office and support for remote users. Operating the helpdesk ticketing system, receiving and logging user requests and relaying information to those responsible for act...

2 months ago seen See more...

IT Support Analyst - 1st/2nd Line Support - Financial Services

Harvey Nash

London, England

£200 - £250 per day

Providing end user support for all employees within the London office and support for remote users. Operating the helpdesk ticketing system, receiving and logging user requests and relaying information to those responsible for act...

2 months ago seen See more...

IT Auditor Senior Analyst (Financial Services)

Robert Walters

London, England

Competitive

Plan, manage and deliver a portfolio of IT internal audit reviews. Including, for example, the following areas:. Review, testing and evaluation of IT General Controls and IT Automated Controls;. Data and information security (ISO2...

2 months ago seen See more...

IT Support Analyst - FInancial Services - 6 Month Contract

Hireful

London, Greater London

£150 - £200 a day

The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook, Teams, the office suite, remote connectivity, VPN, building laptops/desktops, setting u...

2 months ago seen See more...

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