About Olympus
A global medical technology company, Olympus partners with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment.
Why Join Us?
We contribute to society by making people’s lives healthier, safer and more fulfilling around the world – through our business operations as well as making charitable contributions to society. Our focus is to empower people to enhance lives.
As a global employer and top employer in EMEA, we are the right choice for everyone looking to make a positive and meaningful impact.
Summary of The Position
The Quality Control Team Leader is responsible for ensuring that the quality of the repairs we undertake is to standard and customer satisfaction is met by delivering the committed repair duration turnaround targets.
They will be responsible for developing their own and the team’s capabilities in order to keep up engagement, lead day to day activities for the team and resolve first line people management issues.
What are the Key Responsibilities?
- Ensure compliance with the relevant health, safety and environment procedures including PPE and waste disposal
- Promoting a culture where Accidents, Near Misses, Potential Near Misses are reported and TRACAs are carried out
- Ensure that Risk Assessments are carried out, reviewed and are up to date
- Effective management of staff utilisation and capacity planning including holiday and absence
- Ensuring adherence to Shop Floor Management rules
- Ensure that all team members are operating at the required performance levels by using data to analyse Quality, Delivery and Cost and addressing any issues through expectation setting, feedback, coaching and support
- Ensure that team members are following policies and procedures relating to their role, managing issues and escalating more significant issues where appropriate
- Ensure that tooling and equipment is maintained and calibrated where required
- Identify areas of cost saving where possible
What Skills and Qualifications are Olympus looking for?
- Experience in people management and development
- Ability to remain balanced and manage situations of conflict
- Experience of working in a busy, operational environment
- Technical experience is an advantage
- Previous management training would be advantageous
- Excellent PC literacy including Microsoft Office is essential
Please be aware this role requires you to be on your feet for extended periods of time, during your general day to day activities.
What Does Olympus Offer?
- In addition to a competitive salary, Olympus contributes greatly to employee pensions
- All employees are eligible for private medical cover
- A generous annual leave entitlement that increases over your length of service
- At our HQ, we have a subsidised staff restaurant and free parking
Other benefits include discounted gym membership, a free annual health check, enhanced parental leave and so much more!
We are an equal opportunities employer, committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.
Job Types: Full-time, Permanent
Benefits:
- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Shuttle service provided
- Sick pay
- Store discount
Application question(s):
- What is your notice period?
- What is your annual salary expectation?
Work Location: Hybrid remote in Southend-on-Sea
Reference ID: QCTL/MRS