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Location
About the job
Benefits
Things you need to know
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Location
About the job
Job summary
Job description
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
If you are successful in this campaign please be aware that we have multiple offices across the Greater Manchester Probation Service region. If similar roles arise in other offices and you are appointable, we may look to offer you a position within these other locations. Our locations that we would like to consider your application are:
Ashton-Under-Lyne, Atherton, Audenshaw, Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Stretford, Wigan.
HM Prison Buckley Hall, OL12 9DP, HMP/YOI FOREST BANK MANCHESTER, M27 8FB, HMYOI HINDLEY - WORKS NEAR WIGAN, WN2 5TH, MANCHESTER MINSHULL CROWN MANCHESTER, M1 3FS, NPS 12 MINSHULL STREET MANCHESTER, M1 3FR, NPS 128 ROCHDALE ROAD OLDHAM, OL1 2JG, NPS 19-37 HIGH STREET STOCKPORT, SK1 1EG, NPS 2 REDWOOD STREET SALFORD, M6 6PF, NPS ARGYL HOUSE BURY, BL9 0LN, NPS BALMORAL HOUSE BURY, BL9 0LN, NPS Bolton Magistrates Court, BL1 1UA, NPS CROWN SQUARE MANCHESTER, M3 3FL, NPS ST HELENA MILL BOLTON, BL1 2JS, NPS STOCKPORT MAGISTRATES COURT STOCKPORT, SK1 3NF, NPS TAMESIDE MAGISTRATES COURT ASHTON-UNDER-LYNE, OL6 7TP, NPS WIGAN MAGISTRATES COURT WIGAN, WN1 1DW, SALFORD MAGISTRATES' COURT SALFORD, M3 6DJ, NPS ROZ HAMILTON HOUSE ASHTON-UNDER-LYME, NMS 1 Cromwell Court, OL1 1ET, NMS Unit 20, Chichester Business Centre, OL16 2AU, NMS Cirtek House, SK1 3QD
Upon your appointment to post, an Enhanced Vetting check will be conducted.
Overview of the job
This is a specialist Probation Officer post, in which the post holder has specific responsibility to contribute to the development of excellence in the quality of work undertaken with offenders and victims in the National Probation Service (NPS).
The job holder will have no line management responsibilities.
Summary
The post holder will be part of the Divisional Performance and Quality team.
They will work in partnership with divisional /local managers, practice tutor assessors and operational staff to promote high quality work through delivery of quality assurance and improvement activities including: audit and analysis, practice workshops, coaching and providing support to colleagues.
In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
The post holder will be required to carry out the following responsibilities, activities and duties:
- Deliver quality assurance activities as part of the national effective practice programme, and review the impact of these activities on operational practice
- Deliver practice improvement workshops and briefings to POs and PSOs, and review the impact of these on practice
- Support the re-launch and deployment of Skills for Effective Engagement Development and Supervision (SEEDS)
- Undertake audits of key work, provide analysis and feedback to staff and contribute to local improvement and quality plans.
- Working in partnership with local managers, develop audit and improvement activities based on local and divisional need and evidence from audits, inspections and case reviews arising from e.g. serious further offences, domestic homicides, serious case reviews
- Provide support to local managers in delivering improvement activities to staff in informal /formal capability processes. As agreed with line manager, provide focussed 1:1 support to POs and PSOs involved in formal capability process based on the improvement plans drawn up by line managers.
- Work in partnership with local managers to plan and support quality improvement in their cluster/function
- As agreed with local managers, provide coaching and support to groups of staff whose roles are changing
- Play an integral role in the work of divisional performance and quality team in implementing the national performance and quality programme
- Provide guidance and support to SPOs to undertake quality assurance work
- Respond to risk escalation requests raised by Community Rehabilitation Companies, determine risk level and if high risk (endorsed by a manager) decide on how this will be managed
- Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate and promote pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- Work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Person specification
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Developing Self and Others
- Communicating and Influencing
- Working Together
- Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
- Probation Officer Qualification
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
