Quality Manager

Quality Manager

Job ID: 32533

37.5-hour week Monday to Friday (Flexitime, Core Hours 9am-4pm Mon to Thu & 9am-12:30pm Fri)

£60,000 - £70,000 per annum

Redditch

Our client is a leading tier 1 manufacturer within the automotive sector (and others) supplying to customers globally. The Quality Manager, oversees and coordinates quality activities to ensure compliance, resolve issues, and drive continuous improvement. With a focus on managing customer complaints and warranty claims, they collaborate with certifying bodies, suppliers, and internal teams for effective resolution, quality enhancement, and cost reduction.

Ideal candidate background

• Knowledge of ISO & IATF management systems
• Use of SAP Quality Management
• Previous experience of being a Quality Manager
• Problem solving using 8D (or other tools)
• Auditing experience (System, product, process)
• Strong analytical skills
• Ability to understand engineering drawings.
• Excellent written and oral communication skills
• Pragmatic approach to problem solving.

Main Duties

• Quality Management Representative to certifying bodies and Customers.
• Ensuring compliance to IATF 16949, ISO9001 and PED 2014/68/EU and re-qualification and national and international standards and legislation.
• Manage / Attend Management, Quality, Warranty and SQDIP meetings ensuring actions are relevant and completed.
• Drives corrective and preventative actions including process and product design improvements for procedural, product or product deficiencies through the analysis of data.
• Responsible for implementing quality improvement programs to improve the product and processes, by using and promoting lean thinking and processes to continuously improve.
• Ensure that the quality assurance measures prescribed within the company procedures are adhered throughout the company and drive a culture of continual improvement.
• Responsible for managing and developing the Quality Team, mentoring, and setting objectives in line with company strategy.
• Using Quality Tools for the Analysis of defects in materials and products and recommends corrective measures to maintain quality standards. Maintains and continually improves the quality of the product, monitor & report quality KPI’s.
• Ensuring Customer complaints & warranty issues are investigated, closed, and reported to the satisfaction of the Customer.
• Responsible for ensuring the Inspection of product to company and customer specifications.
• Planning and conducting Internal Audits of plant processes and working practices to ensure compliance and the resolution of non-conformances.

Benefits/Other

• 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
• 12% Pension (5% employee & 7% Employer Pension Contribution)
• Enhanced Maternity & Paternity Policies
• Health Medial Cash Plan Cover
• 10% of salary in shares after 1 year of employment (provided by the employer)
• Cycle scheme.
• Onsite parking