Quality Manager

Our Client is a fast-growing innovative speciality Chemical Distribution and Manufacturing company. They are now seeking a QRESH Manager (Quality, Regulatory, Environmental Health & Safety). This position will be office based in Redditch, Worcestershire with the opportunity of hybrid working. (Three Days in the office and two days working at home). The position is a full-time permanent role.

Job Purpose

• Responsible for creating the strategic direction of the QRESH Department to prioritise the needs of a busy and multifaceted life sciences and industrial distribution business. Managing a team of experts ensuring the wellbeing and development of colleagues. Maintaining excellence in achievements and driving high performance.
• Responsible for Regulatory compliance in food, pharma and industrial chemical handling for manufacturing and warehouse locations. Exploring and expanding the company accreditation to maintain and elevate market reputation and credibility. Engage with Sales Divisions to support Business growth.
• Ensure that robust processes are implemented for the Quality Control and release of products developed, manufactured, purchased and sold by the company. Ensure that work processes are audited as required along the supply chain.
• Responsible for the Complaints system. Monitor and investigate root causes of process deviation, produce CAPA reports.
• Health, Safety and Environmental Officer lead with responsibility for providing or sourcing compliance training across multiple sites for the business.

Key Responsibilities

• Line Management of the QRESH team, support and develop team members, review team performance by achieving the correct balance between ensuring people wellbeing, keeping people engagement high and holding direct reports accountable.
• Health, Safety and Environmental Officer role and designated Responsible Person with Regulatory authorities and certification bodies; ensure business compliance in all QRESH aspects and support business growth. Monitor updates in scientific literature, legislation and industrial guidance. Creates and maintains Regulatory documentation. Advises all functions on all H&S and Regulatory matters.
• Oversee efforts of Quality Control team and offer support to ensure that robust QC protocols are in place for in-process materials and release of finished products, packaging and labelling to specification. Ensure team engagement with relevant functions at key stages of critical sales driven processes QP7 and QP8.
• Ensure routine QRESH services to Sales Divisions (queries, questionnaires, change control, QP5, QP6) are adequate to continually support company growth. Responsible for the Complaints system, investigates root causes, liaises with internal and external stakeholders, implements corrective and preventive action, produce CAPA reports, review data periodically, analyse trends and communicate outcomes and learning.
• Oversee efforts of QRESH Auditing function and offer support to ensure supplier evaluation, product approval, internal and external auditing processes are carried out in a timely manner and robust fashion to ensure continual compliance and certification and support business needs; ensure auditor(s) commitment and availability to travel to required supplier locations worldwide.
• Responsible for producing and circulating QRESH KPI statistics and contribute to business-wide statistical trend analysis.
• Lead and support Continuous Improvement activities and PDCA implementation.

Qualifications and Experience

• Extensive Regulatory knowledge and skills over a variety of industrial and life science sectors achieved by education, professional training and hands-on experience.
• Trained auditor to ISO, GMP or equivalent, with extensive knowledge of quality and compliance standards.
• Risk Analysis mindset, process deviation and non-conformance resolution / CAPA process experience.
• Extensive knowledge of Quality Control principles and techniques in an operational environment and lab environment to support the team with utilisation a wide range of analytical techniques and equipment.
• High attention to detail, ability to understand and create thorough and detailed regulatory documentation. Ability to learn, provide training internally as well as identify suitable external training for teams.
• Understand sensitivities associated with a commercial sales operation and of the pivotal role the QRESH function has in the Supply Chain. Ability to communicate and create consensus at all organisational levels and across functions with the required level of detail or abstraction.
• Strong IT skills and command of the MS Office package. Strong numerical approach to carry out data trend-analysis and ability to identify and interpret variation patterns.
• Thriving under pressure, at ease in a fast-paced environment and able to respond to fast-evolving circumstances. Excellent time management skills and ability to manage expectations of internal customers.
• Efficiently oversee and lead the QRESH Team, ensuring optimal performance and collaboration.
• Driven, self-motivated and pro-actively engaging stakeholders towards sustaining a strong company Quality culture.

In return, our Client is offering a basic salary of up to £50,000 per annum (salary is negotiable and dependent on experience) plus benefits.

To apply for the above position, please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.