Query Resolution & Credit Administrator

Are you looking for a new challenge in Credit? With exposure to Risk to Query management?

SF are working exclusively with a large, commercial, sales lead business who are looking to bring in a driven and passionate Credit professional, who has strong technical skills alongside excellent communication and negotiation skills both with clients and internal stakeholders. The ability to influence & partner with internal sales and operational departments is key to the success of this role.

Your new role:

• Reviewing new Credit applications/requests to increase credit limits, making commercial decisions using credit reference agencies & customers financial statements.
• Process customer referral scheme vouchers and requests
• Manage and monitor the OMR Process for rejected invoices at Branch level
• Investigating and resolving queries on their largest customer accounts, liaising with branches and customers
• Managing the referral & rebate process
• Supporting the team with unallocated cash
• Dealing with invoice, pricing and credit note queries
• Supporting the Credit Control Manager, as a point of escalation in the team
• Supporting with the unallocated cash
• Be instrumental in building strong Dispute Resolution procedures and providing guidance and training at Branch level

What you'll need

• Strong Business Partnering skills
• Eye for detail and strong business acumen
• 3+ years experience in a B2B Credit environment
• Experience with credit applications and reviewing of limits is desirable

What you'll get in return:

• Competitive salary and study support
• Hybrid and flexible working
• 28 days annual leave + 8 bank holidays