Real Estate Payment Specialist - Emea

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
You will be part of the Global Real Estate team based in London, working with the EMEA team and ensuring on-time delivery and user satisfaction. Our goal is to ensure that our employees are operating at their best, in a well-structured, inspiring environment.
Payment:

• Manage end-to-end office rental payment and operation payment timely and accurately in the region;
• Update payment tracker on a daily basis and provide monthly utility payment analysis. To ensure every cost data is properly documented, updated and communicated to relevant stakeholders.
• Familiar with tax knowledge in EMEA regions, monitor invoices and support finance and tax teams on information alignment.
• Ability to understand payment terms, payment cycle and special work order process with proper documentation.
• Ensure security deposit refund accurately and on time
• Develop strong relationships with internal and external partners, collaborate with internal stakeholders on cost center allocation, follow good communication with landlord independently.
• Due diligence in the documentation processes working with the finance team, landlords, serviced office providers, tax team etc.
• Familiarise, manage and assist in the system processes of internal approval
• Manage and optimize the tracking of the EMEA payment database of all invoices, such as monthly rental payment, key card replacement, utilities payment, car parking payment, co-working spaces meeting room payment etc, making sure that all information is kept up to date and accurate
• Perform other Real Estate related duties as assigned, including regular reports to management etc.

Analytics:

• Ability to prepare business charts and graphs for payment status within EMEA and analyse payments trending per budget allocation
• Proactively spot and highlight to the facility management team on utility trends, working cross functionally with internal and external stakeholders to understand root causes.

Qualifications
Qualifications

• Relevant accounting/payments-related working experience, preferably in tech, consultancy, Real Estate, landlord, workplace related areas;
• Good command in the use of excel
• Self-starter and a team player who is highly adaptable to changes, task driven, detail focused and time focused
• Have an ability to be a quick problem solver and learn how to manage a range of internal and external parties;
• Ability to practice critical and sound thinking, empowered to make good judgement calls when needed;
• Good time management juggling multiple tasks of ranging priorities.
• Demonstrate good verbal and written communication skills;
• Proactive attitude with excellent data analytical skills in dispute settlement is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.