Address
Form of work
SalaryAbout us
The School of Public Policy was established in 1997 to provide the bridge between UCL’s world-class research and the policy-making community in Britain and internationally. In 2005 its core staff and teaching programmes formed a newly created Department of Political Science within the School, and for all practical purposes the two entities are now identical. The Department offers a uniquely stimulating environment for the study of all fields of politics, including international relations, political theory, comparative government and public policymaking and administration. It is a confident and welcoming environment, with a strong focus on supporting our community of staff, students and visitors.
About the role
The Department of Political Science wishes to appoint a Reception and Department Administrator. The post holder will ensure the provision of a comprehensive and high-level front of house service, estates and facilities administration, and event support to the Department of Political Science. The efficient management of the busy reception area is essential to the successful operation of the Department. The post holder is a key member of the professional services team, and will be providing excellent customer service to all staff, students and visitors. The post will act as first point of contact for all external enquiries to the Department, face to face, email and telephone. The post holder will also be expected to support estates, events and general administrative activities. This is a full time, permanent position. The postholder will be expected to work onsite five days a week with some flexibility during non-peak periods of the year.
About you
The successful candidate will have experience of working in a reception or administration in a busy customer focused environment, and of providing effective facilities and/ or administrative support in a complex organization. They will have excellent verbal and written communication skills, and the ability to work calmly under pressure in a busy environment. The candidate will also be able to take up new tasks when required without supervision, assume responsibility for meeting service standards and making decisions about when to request assistance. Experience of processing invoices and expenses using financial systems would be desirable.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to disabled, D/deaf and neurodiverse people, LGBT+ people, people from black, Asian and ethnic minority backgrounds, especially women. We also welcome applicants from a range of educational backgrounds and therefore do not require a minimum formal qualification for this role. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/
