Receptionist

About GA Salons:
At GA, we are passionate about crafting beauty through nature's own elegance. We pride ourselves on delivering unparalleled hair and beauty services, complemented by an extraordinary customer experience that mirrors the harmony and serenity of the natural world. Our mission is to encapsulate the essence of natural beauty in every aspect of our service, ensuring each client's visit is not just an appointment, but a rejuvenating beauty journey.

Position Overview:
We are seeking a dedicated Receptionist to be the welcoming face and orchestrator of our client's beauty journeys. This role is pivotal in ensuring our salon's operations run smoothly and efficiently, embodying our commitment to natural beauty and exceptional client service. You will play a key role in organizing client experiences, managing appointments, and maintaining the aesthetic and functional harmony of our front house operations.

Key Responsibilities:

• Client Experience: Warmly greet and welcome visitors, ensuring a professional and friendly first impression that aligns with GA's ethos of natural beauty and customer excellence.
• Communication: Handle phone calls with grace, provide informative responses to inquiries, take accurate messages, and direct calls to appropriate team members, ensuring every interaction reflects our brand's commitment to quality and nature-inspired serenity.
• Administrative Excellence: Perform data entry and administrative tasks with high accuracy and efficiency, maintaining the organization's standards of precision and order.
• Inventory Management: Keep track of office supplies and salon inventory, ensuring the environment is fully equipped and resonates with our natural beauty values.
• Appointment Coordination: Schedule appointments and manage calendars with attention to detail, providing a personalized and seamless scheduling experience that caters to individual beauty needs.
• Service Promotion: Actively promote our natural beauty services, treatments, and products, with a focus on those that emphasize our commitment to nature, encouraging an enhanced beauty journey for our clients.
• Salon Presentation: Maintain a pristine and organized reception area that reflects the purity and calm of nature, aligning with our brand's aesthetic and ethos.

Qualifications:

• Proven organizational skills with exceptional attention to detail.
• Experience in administrative roles, preferably in a beauty, wellness, or customer-centric environment.
• Strong proficiency in English, both spoken and written, with professional phone etiquette and communication skills.
• A passion for natural beauty and wellness, with an ability to connect with and enhance the customer experience.
• Flexibility and adaptability to meet and exceed the diverse needs and expectations of our clients.

What We Offer:

• A vibrant and supportive work environment rooted in the principles of natural beauty and wellness.
• Opportunities for professional growth and development within the beauty industry.
• A role that is integral to the customer experience and success of GA Beauty and Wellness.

How to Apply:
If you are passionate about beauty, nature, and delivering exceptional customer service, we would love to hear from you. Please send your resume and a cover letter outlining your experience and why you are a perfect fit for GA Beauty and Wellness to gm@gennarodellaquila.co.uk

Join us at GA Beauty and Wellness and be part of a team that brings natural beauty and outstanding customer experiences to life, every day.

Job Types: Full-time, Permanent

Salary: £11.00-£13.00 per hour

Expected hours: 45 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Employee mentoring programme
• Free parking
• On-site parking
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)
• Reception: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person