Receptionist / Administrator

Reception / Service Administrator

Portsmouth

12-month contract

Immediate Start Available

£25K

You will be working within our contact centre office, where your responsibilities are split between administrative duties and the Office Reception. You will need to interact regularly with Employees Subcontractors, Clients, Visitors Residents and Safety Dept, ensuring you issue, receive, and record information accurately and timely.

To be successful in the role it is essential you have a positive, professional, and versatile attitude. You will need to have an organised and rational approach to the work you undertake. It is essential you have a proactive approach to your work, in a constantly changing and dynamic environment. Your skills, knowledge, experience and training will be essential to ensure this is achieved.

Responsibilities

• To record information directly into the Job Management Systems, Client Repairs and Property Database, or any other systems ensuring the integrity of information.
• When recording or receiving information, repeat what was said or ask them to repeat to ensure information recorded is accurate.
• As receptionist, you will be the point of contact for all visitors and incoming calls. Ensuring that they have a professional and warm welcome.
• You will need to maintain stock levels of stationary, equipment and refreshments
• Undertake various ad hoc administrative tasks to support all departments within the business.
• To ensure that mail and parcels are distributed to the right departments.
• You are responsible for the administration of employee training ensuring the Competency and Training matrix is in date.
• Ensuring all ID badges are made for new starters and subcontractors.

Skills and Knowledge

• Experience of working in a Reception Area / Call Centre Environment.
• Comfortable in a dynamic and evolving environment, demonstrating a level head to the team and enjoy the challenge.
• A professional and courteous telephone manner at all times, irrespective of the situation.
• Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
• Have good computer skills in MS Office and be comfortable in using in-house systems

Salary and Benefits

£25K

40 hours per week, Between the hours of 8am- 7pm, Mon-Fri

23 days holiday plus bank holidays

Pension

Life Insurance