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Form of work
SalaryRECEPTIONIST
Our client, founded in 1885, is a British shirtmaker, creating luxurious shirts and ties in its workrooms. Priding itself on superior craftsmanship and personal service, these qualities were recognised by HM King Charles III with the bestowal of a Royal Warrant in 1980. Rich in history and yet forward-thinking, our client has dressed influential men and women including royalty and captains of industry to artists and stars of stage and screen in beautifully made English shirts. Today, the heritage brand continues to focus on ready-to-wear, Made to Measure, and Bespoke shirts and ties at the centre of its clothing range for individuals that appreciate quality and craftsmanship.
SUMMARY OF ROLE
Job title: Receptionist
Reporting to: Bespoke Director
Outline of Role:
Situated in the Bespoke store area this role is responsible for the reception and general administration duties. The postholder will assist colleagues, customers and clients with their needs to ensure the smooth running and efficiency of the Bespoke area.
ROLE DETAIL
- Monitor and manage inboxes, faxes and post
- Managing bespoke administration (filing the dockets, doing shipping labels for both shops, customer liaison, process invoices, preparing reports and files as required)
- Ordering bespoke cloth
- Communicating with the factory to ensure the orders are ready in time
- Organising the company's stationery for both Jermyn Street and Bury Street
- Screening telephone calls, enquiries and requests, and handling them appropriately
- High-level customer service to VIP clients
- Diary/calendar management and appointment making
- Provide all aspects of organisational and administrative support for the Bespoke team
- Main point of contact for all employees, customers and clients
- Manage office contracts and facilities
- Ad hoc projects as required
REQUIREMENTS
The ideal candidate will possess the following characteristics;
- Professional, confident, calm and efficient
- Ability to work under pressure, multi-task and prioritise
- Problem solving without supervision
- Effective project management
- Ability to troubleshoot and manage expectations
- Good writing, communication and representative skills
- Ability to interact with professionals at all levels and maintain relationships
- Good IT skills
- Excellent telephone manner
Have a "can-do" attitude
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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