Receptionist

Onsite Salary: £27K , dependant on experience An excellent opportunity to join a small team in a large SME, family run business.

Our client prides themselves on the quality of bespoke goods, built and tested inhouse to fulfil customer needs. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner.

You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Main Duties • Reception and switchboard for 12 lines (5 departments)

• Greeting customers

• Data input to the CRM System and lead qualifying

• Sending weekly housekeeping reports from CRM and phone system

• Managing Customer Service email inbox

• Creating welcome packs and collection letter ready for customer arrival

• Aftersales emails

• Post management o Scanning o Allocation to correct department

• Parking Charge notice representations.

• Stationary Ordering Adhoc Duties

• Adhoc General office duties i.e., Admin, Filing and Scanning

• Collating spreadsheet Data for the Office Manager Required Skills

• IT proficient • Excellent interpersonal skills

• Excellent Telephone manner

• Excellent written and verbal communication