Receptionist

Job Title: Receptionist

Location: Radcliffe Primary Care Centre M26 2SP

Hours: 30 Hours PW

What you’ll be responsible for:

· Booking of New patient appointments through the national eRS system

· Booking of Follow Up patient appointments through clinic / theatre attendances and waiting list.

· Responding to telephone and other enquiries from patients and service users

· Provision of outpatient reception services

· Obtaining and recording demographic data received from patients.

· Responsible for receiving patients for outpatient clinic and for ensuring that demographic data, is accurately recorded within the record

· Clinic preparation – Printing clinic lists, labels and collating any relevant documents.

· Ensuring that data input to PAS is accurate and input at the time the patient transaction takes place for both inpatients and outpatients

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Excellent verbal and written communication skills and keyboard skills

· Knowledge of Microsoft Office and Outlook 365.

· You will need to work in a timely manner, calmly and accurately under pressure.

· Previous experience within a reception/front-of-house role.

· Dealing with queries in a sympathetic and appropriate manner.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.

Job Types: Part-time, Temporary contract

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: 73171