Recoveries Case Handler

Recoveries Case Handler

An exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester.

Temp to Perm

Full Time

Hours: 9.00-5.30 with an hour for lunch

Office based

There is also the opportunity to earn monthly comission in this role.

Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.

Your key responsibilities will include:

• Dealing with New cases from inception to completion


• Day-to-day knowledge of cases within the department


• To drive recovery of debt income on cases


• To keep the Management team up to date with case progress


• Production of template and free format letters


• Seek legal guidance from in-house solicitors, where needed

The ideal candidate must have:

• Meticulous attention to detail


• A professional telephone manner


• Good written and assertive communication skills


• Good listening, negotiation and persuasion skills


• An interest in investigating cases and problem solving


• An ability to self-learn


• A strong work ethic and willingness to be successful in the role


• Experience obtained within a Collections environment or similar, is preferred but not essential

For the right candidate, there may be an opportunity for progression within the department.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.