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SalaryWe are seeking our next Centre Manager, to lead our rape crisis centre, supporting survivors and campaigning for change. Help us develop our vision, lead the organisation, resource the work and manage our friendly team.
The post is for 37 hours per week, to be worked as needed, through mutual arrangement, throughout the week. Reduced hours may be negotiable.
The salary range is £35,520 – £39,522. It is based at our city centre office in Chester, with regular travel within West Cheshire region. Flexible and home-working desirable, by agreement.
Main Purpose
● To develop a vision and an approach for the future direction of CSASS in line with the policy and strategy agreed with Trustees
● To lead and manage the organisation and staff to deliver high quality sustainable provision within available resources
● To lead on organisational development
Key Responsibilities
● To manage CSASS’s team, resources, finances, and facilities as agreed with the Board of Trustees
● To lead on, and manage CSASS’s fundraising work, including identifying and developing opportunities and managing relationships with key funders.
● To service the Board of Trustees by preparing reports, governance advice and ensuring compliance with legal and regulatory requirements
Other Responsibilities
● To support the Board of Trustees in developing CSASS’s future strategy
● To deliver objectives agreed with the board, in line with CSASS values and strategic goals – including service delivery, outreach, communications, campaigns and finance.
● To identify and develop opportunities and activities, in line with strategic goals
● To maintain external strategic partnerships and key relationships
● To develop CSASS profile, and ensure promotion and reputation management
● To be the responsible officer for Safeguarding, Data and Complaints
● To have overall responsibility for the recruitment and management of CSASS staff
● To ensure performance and impact is monitored and reported
● Financial management of CSASS, including preparation of budgets, accounts, reports, systems development, ensuring payroll and compliance with financial controls
● Policy development and organisational risk management
● To work flexibly to meet the needs of the service
● With other CSASS workers, maintain a clean, safe working environment, provide regular office cover and act as a key holder
● To work within CSASS policy and practice
● To work flexibly and carry out other work up to a level commensurate with the responsibilities of the post, as required
Personal & Professional Development
● Participate in regular reviews, and agree short, medium, and long-term goals
● Identify learning and development needs with line manager
● Share best practice and achievements. Contribute to the development of CSASS
● Contribute to others learning by sharing knowledge and skills, informally and formally
Person Specification
Experience - essential:
Performance management and supporting a staff team
A leadership role
Working with other organisations, in partnerships or networks
At least 3 years working in a related field (eg health/mental health, VAWG)
Developing organisational strategy and outcomes/impact frameworks
Responsibility for risk management and Safeguarding
Successful track record of bid-writing (eg trusts, foundations and/or Lottery Community fund)
Budget development and financial management
Experience - desirable:
Managing HR processes, including recruitment. Supporting staff with reasonable adjustments.
Working for a Board of Trustees
Working in the voluntary sector, paid or unpaid
Working with survivors of sexual violence
Safeguarding lead, or management level decisions. Organisational Risk.
Statutory fundraising (commissions, NHS, local and/or national gvmt)
Overseeing or producing annual charity accounts
Knowledge and Skills - essential:
Competence in IT, using remote systems and databases, accurate record keeping
Report writing, extracting and using data
Knowledge of compliance and governance in the voluntary sector
Listening, communication and motivational skills
Confident public speaking and maintaining strategic relationships
Ability to work in an empathic, open, and creative way, managing team relationships well
Ability to travel and work flexibly across the West Cheshire region
Organisational, administrative and time management skills
A proactive problem-solving attitude and the ability to prioritise and work on own initiative
Understanding of and commitment to equality and diversity
Knowledge of the aims and focus of the Rape Crisis movement
Knowledge and skills - desirable:
Influencing, challenging, and negotiating skills
Ability to work well with hybrid / remote working colleagues
Management Qualification
Confident handling EDI practice in relation to neurodiversity, anti-racism, gender and sex.
We recognise the value of lived experience as well as experience gained in a professional context.
CSASS is a women-led organisation. Premises operate as a women-only space for part of each week, and we are committed to providing women-only spaces as part of our core offer, in addition to inclusive spaces and services. The Centre Manager is the main leadership role and requires regular work within women-only spaces. As such, this role is open only to women as a genuine occupational requirement. Please see the equality policy on our website for more information about women-only spaces at CSASS.
Application closing date is 9.00 am Wednesday 24th April 2024
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. To make good decisions and deliver impactful services, we need a diverse range of viewpoints and lived experience within our team. We therefore particularly encourage applications from candidates who are likely to be underrepresented at CSASS. These include people from Black, and global heritage and ethnic backgrounds, disabled people, and LGBTQI+ people.
The successful applicant for the post will be subject to a DBS Check.
