Registrar Of Births, Deaths And Marriages

Annualised Hours Contract – 100 hours per year

We have exciting part-time opportunities for a Registrars of Births, Deaths and Marriages to join our highly customer focused registration services team here in Solihull.

We are looking for individuals who can offer the right blend of professionalism; customer empathy and an absolute commitment to excellent customer service whilst working within a legislative framework.

As one of our Registrars you will work part-time on an annualised hours basis. This means that work will be variable. You will typically be expected to conduct between 30 and 40 ceremonies per year with April to October being our busiest months.

As a Registrar you will be responsible for:

• Delivering all elements of marriage ceremonies, civil partnership ceremonies and British Citizenship ceremonies in accordance with the law.
• Delivering non-legal ceremonies such as renewal of vows ceremonies, baby naming ceremonies, and commitment ceremonies.
• Working with our customers, colleagues, and event co-ordinators to ensure that ceremonies are delivered to a high standard.
• Maintaining all procedures which ensure the safekeeping of records, data and secure stock items.
• Maintaining a working knowledge of the laws relating to registration services and Council policies.

You will be working at a variety of locations across the borough including Solihull Register Office, approved marriage and civil partnership venues, or registered buildings (places of worship) anywhere within the Borough of Solihull.

To succeed in the role, you will have:

• Experience of working within a customer facing environment with a focus on providing high quality customer service.
• The ability and confidence to present ceremonies to large groups of people.
• The ability to understand, interpret and adhere to legislation, regulations, and policies.
• The ability to work on your own initiative and with minimal supervision.
• The ability to effectively plan, organise and co-ordinate events.
• The ability to work with our partners to deliver ceremonies.
• The ability to deal with sensitive and difficult situations.
• Previous Registration experience is desirable but not essential.

This role requires you to be flexible, as you will be expected to work at any time, seven days a week including bank holidays. You may also be required to work at short notice and late evenings.

In return we offer a highly rewarding role where you have the opportunity to be a fundamental part of the key moments in people’s lives.

Working for Solihull means that we can also offer employees a great working environment, training and development opportunities, an extensive wellbeing offer, as well as attractive staff benefits including a generous leave entitlement, staff discounts and access to the Local Government pension scheme.

Applicants must also be able to drive, have a driving licence and be a car owner, however for disabled applicants, reasonable adjustments will be made where required.

Please note - This post is subject to a range of disqualification criteria which may prevent you from being considered for the position. Please ensure you refer to the Disqualifications criteria in the Job Description and Person Specification

To apply, please click on the link below. If you would like to have an informal chat about this great opportunity, please contact Donna James on 0121 704 6656 or email registerofficer@solihull.gov.uk

Closing date 28th April 2024

Interviews: week commencing 13th May 2024