Registry Team Leader (Data Quality And Training)

As part of a wider Student Returns and Data Management Team, you will be providing essential leadership for the delivery of our service. Your focus will be on Data Quality and integrity within the Student Record System. You will be able to identify inconsistencies in large datasets, and work with colleagues across Academic Registry to devise solutions to these data inaccuracies though the design and creation of Systems Training both online and face to face delivery. You will be given the opportunity to work with data and management information that influences internal strategic decisions and is returned to external statutory bodies.

The post holder will work cooperatively and flexibly with staff across all teams within the Academic Registry to proactively contribute to continuous improvement activities, and deliver an excellent service. You will liaise with academic members of staff at the University, and colleagues working across the University’s other professional services.

The successful candidate must have experience of delivering high quality customer service and line managing or supervision of staff; and experience in Higher or Further Education administration should include expertise in working with complex databases with a high level of accuracy and attention to detail. You will have the ability to work consistently under pressure, prioritise your own work, and adhere to deadlines set.

ABOUT OUR ACADEMIC REGISTRY TEAM

Academic Registry plays a vital role in the everyday operations of the University, overseeing a number of core administrative services which support every aspect of the student journey, from enrolment through to graduation.

We put students at the heart of everything we do. Operating centrally, we collaborate across all our schools, faculties, campuses, and partner institutions to help the University achieve its mission by ensuring that every student who studies with us has an exceptional experience, is able to achieve their potential, and can go on to enjoy a successful career.

Our experienced specialist teams oversee the crucial administrative processes which ensure that our courses are delivered to the highest standards and that the University complies with all professional, statutory, and legislative requirements.

You will be joining one of the University’s largest teams, made up of more than 200 staff, ranging from senior strategic managers to experienced administrators and ambitious recent graduates.
We always strive for the highest standards. We seek to provide a sector-leading service where continuous improvement is central to our ethos. We’re committed to investing in the professional development of our people, harnessing the latest tools and technologies, and welcoming the integration of new, agile processes which enable us to deliver our services in an ever more professional and efficient way.

To read more about the benefits of working at UCLan, please click here

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

UCLan is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our website at Safeguarding - UCLan

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, UCLan will only ask an applicant to make an application for a DBS check if they are legally entitled to.