Address
Form of work
SalaryAre you looking to work in a high end property development?
Dealing with high net worth individuals and luxury properties.
Whilst working for a billion-pound International Property Developer
Due to continued growth and expansion our client is looking for a highly motivated, driven and efficient Relationship Manager to join their team.
Working out of a luxury development, you will assist in the smooth running of the office and working closely with clients who have or are in the process of purchasing a luxury property.
Main tasks:
- Responsible for day-to-day operations to support regular activities.
- Manage routine customer communication.
- Handling clients through phone calls, emails, whats app etc.
- Manage customer satisfaction results with the various departments and ensure corrective action plans are initiated and managed.
- Meet daily call targets efficiently.
- Handling of all after sales customer requests/complaints/queries.
- Initiate calling exercises for clients based on business requirements.
- Upselling/Cross selling if needed.
- Strong interpersonal skills.
- Exceptional written and verbal communication skills.
- Familiarity with data analysis and reporting.
- Hardworking, persistent, and dependable.
- Positive attitude, good manners, good English in writing and speaking.
- Understand customer needs, handle escalations.
- Proven Customer support experience.
- Track record of overachieving quota assigned.
- The ability to communicate effectively with a variety of nationalities and backgrounds.
