We are looking for a Rent Arrears Recovery Officer to assist with the collection of arrears at a Local Authority based in South London. This is a hybrid role where it is only required to be in the office one day per week.
Job responsibilities include, but are not limited to:
- To establish and maintain professional working relationships with tenants
- To assist tenants to ensure their Rent Arrears to not do not escalate and that early intervention strategies are put in place to prevent tenants getting in to debt
- Provide advice and support to tenants who may need help with meeting their rent payments and where tenants need extra support, referring them to external services
Candidate requirements:
- Experience of working within a similar role for another Local Authority or Housing Association
If you would like to find more out about this role, please do not hesitate to get in contact with Emily at Critical Project Resourcing (emily@cpresourcing.co.uk).