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SalaryWe have an opportunity for a Repairs Planner to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.
Key Accountabilities will include:
- Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
- Check the system for emergencies and manage within a timely manner to ensure targets are meet
- Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
- Provide a high quality service to our client on a face to face basis
- Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders
We are looking for you to have relevant experience gained from working in a similar industry and environment.
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.
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