Reservations Agent UK
Permanent employee, Full-time · Penta Hotels Worldwide GmbH
THIS IS US...
GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS.FOR THE GUESTS, PENTA HOTEL IS THE HOME AWAY FROM HOME, FOR YOU AN EMPLOYER WITH A FUTURE.
WE ENTRUST YOU WITH THIS AREA
- Enquiries for group travel – you are the contact person! Keep up to date with the services and offers of our hotels: Our customers feel very well advised and are happy to book with you again
- Drafting contracts is easy for you, because you have the necessary expertise and also gained experience
- Enquiries for individual reservations – beds and rooms, this is your thing! Book our guests in, help them change or cancel when needed, make them want to stay with us!
- Travel itineraries – you ensure that the guests, and tour groups are looked after on site according to their wishes. You observe processes and optimize them
- Data control – you make bookings and maintain our database
- Booking a trip needs organization – you do it with creativity and care
THESE ARE YOUR TALENTS
- Your hotel management training – is completed and you have already gained experience in the field
- Opera Cloud and Cloudbeds – knowing them is a plus
- Communication - that is your thing! You are eloquent and a pleasant conversation partner
- Reliable and communicative – you enjoy contributing to the team, all from the comfort of your home. We trust in you and your independence.
HOW WE WORK TOGETHER
- International working environment - you get to know other cultures
- Your birthday - is your extra day off
- Discounts: Employee, Family, and Friendship Rates
- Health: you benefit from gym membership participation
The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless, you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.
Have a look around. You like it here? We look forward to receiving your application documents!
ABOUT US
We started our lives in 1971 with a single vision: to combine style, substance and comfort to create a hotel like no other. Today, fifty years later, the Penta brand is represented by over 20 hotels throughout Europe and Asia. Our rooms are more than a place to rest. They are an expression and a tribute to the neighbourhood to which they belong. They offer modern explorers and business travellers a home away from home. The heart of each location is the Pentalounge – a hybrid of bar, café and reception. So, a living room and a welcome for all.
Penta: We've been welcoming neighbours and explorers since 1971.
Job Types: Full-time, Permanent
Salary: £27,120.00 per year
Schedule:
- Monday to Friday
Experience:
- Opera PMS: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Remote
Reference ID: PSales14