Reserve Traffic Office Administrator - South West Parcel Hub (Bs35 4Gg)

Reserve Traffic Office Administrator
Job Reference: 307092
Location: South West Parcel Hub, BS35 4GG
Job type: Permanent contract
Hours: 37 hours per week, Monday-Sunday to cover early, late and night weekday and weekend shifts as required.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

In order for Royal Mail to run a safe, efficient and cost-effective fleet, the Traffic Office Assistant would be expected to carry out the following tasks in line with Royal Mail Leadership behaviours.

Royal Mail is now recruiting for Traffic Office Administrator. If you can work well under pressure and are friendly and professional, you are the type of person we’re looking for.

About the role

• Ensure that the Isotrack is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty. All adhoc collections to be added to Isotrak and all trailers allocated to a duty
• Ensure that CDU/FTA, the system we use to record our HGV drivers hours, is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
• Issuing of vehicle keys and log books in line with Royal Mail standards.
• Ensure digital tacho cards are downloaded in line with Royal Mail policy.
• Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
• Ensure planned maintenance is carried out of vehicles and that the maintenance board and vehicle files are kept up to date.
• Full Training will be provided.
• All log books to be checked each day when returned
• Ensure adherence to PMT1 process and maintain register
• Ensure VOR vehicles are isolated and the workshop notified as soon as possible & logged on Isotrak, and M5 VOR Frame work.
• Issue and monitoring of foreign fuel key usage
• Ensure agency drivers sign in and out and all agency are started and stopped on Joined Up in timely manner
• Liaise with vehicle workshops about getting VOR’s back in service as quickly as possible to ensure maximum vehicle availability.

A bit about you

• Organised, independent and self-motivated
• Happy in a fast-paced changing environment
• Have a strong sense of community and want to take pride in what you do
• Computer literate with good numeracy and literacy skills
• Looking for a role with targets to hit and challenges to overcome

• Have good verbal and phone communication skills and confident talking to people and customers
• Able to instruct drivers with relevant information and at times work unsupervised for periods.

What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• Pay monthly, £2137.58 per month for full time hours pro rata for part time hours
• Overtime 1.25x the normal hourly rate
• 22.5 days holiday, rising with length of service (pro-rata)
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you’re on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

Time to apply

Ready to become an Administrator? Hit the apply button now. If your application is successful, we’ll invite you to an interview.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Proud member of the Disability Confident employer scheme