Resource And Capability Specialist

• A key role in fostering the growth and development of our General Insurance Pricing department, nurturing talent, and a robust talent pipeline.


• An opportunity to collaborate with the leadership team and broader business colleagues to drive the Pricing operational plan forward.


• Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon

In this pivotal role, you’ll be instrumental in shaping the operational landscape and guiding the people initiatives of our technical Pricing team. As Pricing Capability Consultant, you’ll ensure the delivery of a wide range of objectives, including capacity planning and headcount management, talent management and development, and onboarding of new employees.
Collaborating closely with the Pricing management team and HR and Finance colleagues, you’ll translate technical Pricing plans into an effective resource plan, ensuring alignment with our organisational goals.

Here at NFU Mutual, developing and investing in the growth of our people is a priority. Our Pricing team have embraced a strong ‘grow your own’ ethos, placing our career development framework and pathways at the heart of our collective success. Within this role, you’ll contribute to the creation and deployment of succession planning, risk mitigation and talent management strategies, and manage the Pricing Analyst Development Framework and Pricing Apprenticeship and Graduate schemes for the department.

You’ll offer invaluable insights to evaluate the department’s skills gaps and requirements, taking a proactive approach to anticipate future skills and capabilities necessary for our success. You’ll address any gaps and future requirements with managers, and work with HR to ensure these are integrated into our strategic workforce plan and recruitment efforts.

You’ll be able to demonstrate a track record in operations readiness, or a comparable role, with strong organisational and planning skills that have enabled you to successful drive results to meet department plans.

You’ll also have:

• Experience of future capability and operational resource planning, including headcount management/oversight


• Skills analysis and learning needs analysis experience


• Exceptional communication and presentation skills that allow you to build effective and influential relationships with a wide range of stakeholders.


• A strategic, forward-thinking mindset, with the ability to anticipate future needs and proactively address challenges with a solutions-focused approach


• A passion for talent development and a commitment to fostering a supporting and inclusive work environment.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary up to £52,000


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.