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Salary
Can you lead our Restaurant and Bar team to even higher standards?
We’re looking for an experienced Restaurant and Bar Manager to lead our team and provide first-class customer service. It’s a hands-on role, working closely with the General Manager and the Head Chef, so you must have experience of managing a high-volume restaurant or bar. You’ll also need a track record of successfully developing a hotel department. An awareness of health safety procedures and the ability to act as a fire marshal are also highly desirable.
With excellent communication skills, and good spoken and written English, you’ll be an approachable and authoritative team leader who can work methodically under pressure. A high standard of personal presentation and a real passion for customer service are also essential, as are excellent numeracy and computer skills.
Leading the Restaurant and Bar team, you’ll set high standards and ensure that they are met, giving staff the feedback, training and development they need. Where our products and systems can be improved, you’ll suggest and implement ways to do that. You’ll resolve customer complaints quickly, and organise staff rotas to ensure that the team works as efficiently as possible. Accountable for budgets, you’ll maintain a profitable operation in line with the company’s objectives. And you’ll deal with suppliers and manage stock control.
Your remit also includes organising promotional activities, and ensuring that your team complies with all relevant policies, procedures and legislation. You may be asked to cover duty management.
What we need from you
- Scottish Personal Licence
- Two years' experience, including managing a high-volume restaurant or bar
- First aid at work qualification
- Proven ability to take the team forward
What we offer
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQ’s and professional qualifications
- Staff meals
- Free staff transport (Glencoe and Isle of Mull)
- Discounted rates across our group of hotels for accommodation and food beverage for you and your friends family
- Pension
- Long Service Recognition
- Pet Bereavement Day
- Contribution towards driving lessons
- Charitable fund raising matched up to £250
- Paid day off on your birthday each year
Are you looking to work somewhere with a feeling of community?
Then we want to work with you!
The Isle of Mull is the second largest island in the Inner Hebrides, on Scotland's west coast. What does that mean? Red deer, white tailed eagles and native otters; stunning sunrises across the water; a sense of space, peace and a quiet life. There's a really strong community amongst islanders, too.
It also means 35 minutes' drive to the supermarket; 45 minutes on a ferry to the nearest cinema; a bus every two hours. The nearest airport is Glasgow, half a day's travel away.
These are the realities of life at the Isle of Mull Hotel Spa, where life takes on a slower pace in winter but is full on in summer. For our staff, these are all reasons why Mull has become home. The other draw is the welcoming environment they find living and working at our hotel.
We understand it can be daunting, making the leap to living on a wee Scottish island. That's why we have plenty of opportunities for couples and are very understanding of those who have family elsewhere.
When you join our team we meet you off the ferry and assign you a buddy to show you around. We provide live-in accommodation in a dedicated block and staff meals. Just let chef know if you need a taste of home - the camaraderie between our close-knit team of international staff means we celebrate all cultures together.
We know all our regular locals by name, because they're part of the family too. Will you join us?
Three reasons to choose a career with Crerar Hotels
- Destination locations
Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.
- Talent development
We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more!) of our locations, building themselves a varied career in the Scottish hospitality industry.
- Shaped by our values
We share the spirit of Scotland through our values. We take pride in providing a truly authentic experience; we're warm in personality, curious to get to know our guests and confident in sharing our knowledge. We take what we do seriously, but our humour means we also see the lighter side. Above all, we're comfortable saying, "we are who we are!"
