Restaurant Manager - Kensington, London

Restaurant Manager - Kensington, London

About Us

The Roof Gardens were originally created in the Art Deco period and opened in 1933. In the late 60's the building was taken over by fashion powerhouse Biba and was the pulse of Swinging London. 100 ft high above Kensington High Street, set across 3 floors with over an acre of gardens, The Roof Gardens will be a next generation members club that is future-facing, committed to innovation and community, to discovery and to delight. The club will open in Spring/Summer 2024 as a world-leading members’ club affording its community beautiful gardens, bars, restaurants and events spaces alongside a visionary cultural and music programme.

The Role

We are looking for an experienced Restaurant Manager to join The Roof Gardens and one of our five restaurants. This is a unique opportunity to be involved in multiple dining concepts and as a pivotal member of our senior front of house team, you will be helping to build your team, put processes and operations in place to ensure first class service, whilst becoming a familiar and friendly face for our members.

Key Responsibilities: 

• Quality Control & Standards: Implement and update Standard Operating Procedures (SOP’s) adhering to healthy, safety and hygiene regulations. Maintain quality control standards for food preparation and presentation. 

• Financial Guardian: Oversee and optimise daily operations for efficiency and profitability, utilising the restaurant management software.

• Team Development: Attract, inspire, and nurture restaurant team members, creating a positive working environment. 

• Exceptional Service: Ensure high-quality service and respond proactively to member feedback to enhance the overall dining experience.

• Market Awareness: Collaborate on menu development, incorporating culinary trends and formulate long-term strategies for market positioning and growth. 

• Community: Develop and maintain a culture of engagement with members for continuous improvement.

Skills & Requirements

• Strong capability in managing daily operations and addressing issues promptly

• Ability to lead and motivate team members in a high-pressure environment.

• A keen focus on delivering superior customer service.

• Attention to detail, especially in administrative and operational tasks.

• Excellent verbal and written communication skills.

• Proficient in organising tasks, scheduling, and inventory management.

• Strong interpersonal skills and the ability to work collaboratively.

• High level of patience and adaptability in a dynamic environment.

• Professional demeanor and a proactive work ethic.

• Act as a vital link in executing the operational strategies set by the Restaurant Manager.

• Ensure the effective and efficient running of daily restaurant activities

Benefits

• Salary above market rate

• 22 days holiday + 1 extra day ‘celebrate you day’

• Free meal during your shift

• Uniform and dry cleaning provided

• Access to financial well-being platform Wagestream

• 24/7 access to well-being support

• Growth opportunities, both personally and professionally 

• Breakout spaces where you can shower, securely leave your things, and relax with colleagues

• Pension scheme, including employer contributions

• Team socials to celebrate the wins

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.