Retail Assistant - Part Time

We are Hancocks Cash & Carry; part of the World of Sweets Group. Hancocks are the country’s leading trade only cash & carry.

With 14 stores dotted around the UK, we sell thousands of sweet related products and have been in the marketplace for over 60 years. We pride ourselves on providing our customers with a great shopping experience.

We are looking to expand our team of colleagues in our Birmingham (B7 4SL) store and currently have a vacancy for a Part TimeRetail Assistant. Could you be the person we are looking for?!

Working hours 24 per week, shift pattern as follows:

• Monday: 8:45 – 13:15
• Thursday: 12:30 - 20:00 (half hour break)
• Friday: 8:45 – 17:15 (half hour break)
• Sunday: 8:45 – 13:15

So what can you expect to be doing in this Retail Assistant role?

• Working as part of a busy team, ensuring the best customer service is given to each customer
• Welcoming customers into the store, supporting them with their shopping experience if needed
• Providing excellent knowledge on products sold
• Helping customers with their checkout experience
• Involvement in regular stock replenishment
• Making sure the store looks inviting and tidy at all times
• Answering customer phone calls in a professional manner
• Supporting your colleagues where necessary

What experience are we looking for? We would ideally like you to have some experience in:

• A retail or wholesale environment
• Cash handling / till / checkout experience
• Having good organisational skills and a grasp of basic numeracy
• FLT Licence advantageous but not essential

For this role we would also need you to have:

• The ability to communicate well at all levels.
• The drive and determination to succeed in a fast paced environment.
• A friendly and approachable person who can build relationships with both customers and staff.

In return for your hard work we are able to pay an hourly salary of between £11.44-£11.84 per hour.

Please be aware that due to the number of applications received for our roles we are unable to provide specific feedback to unsuccessful candidates.

As an equal opportunities’ employer, World of Sweets is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join World of Sweets.

Job Types: Part-time, Permanent

Pay: £11.44-£11.84 per hour

Benefits:

• Life insurance
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• retail / wholesale / customer service: 1 year (preferred)
• cash handling / tills & checkouts: 1 year (preferred)
• stock handling / rotation & replenishment: 1 year (preferred)

Work Location: In person