Retail Manager

Position: Retail Manager
Contract: Permanent
Salary: £45,000 - £55,000k per annum (depending on experience)
Location: West London
Hours: Full time
As Retail Manager, you will be the driving force behind recruitment, training and empowered to deliver unrivalled levels of customer service. The successful candidate will be a key influencer over range development and extensions, working with the Ecommerce Manager, and is expected to have a wide network across the wine and spirit industry. You will help the business identify small, interesting product parcels and rare finds.
Main Duties:
- Recruit, develop and manage a high performing, customer service orientated team
- Input to and management of the annual budget and all associated financial tasks for the store including payroll
- Provide a weekly sales forecast and actual sales report
- Identify areas for growth and any other commercial opportunities
- Manage all of the day to day operations of the store
- Develop direct relationships with wine and spirit producers / agencies
- Actively seek out stock allocations, small parcels and rare finds
- Work closely with the Ecommerce Manager on range control and stock management
- Maintain a view of current industry trends and competitor activity
- Create an annual in store marketing calendar to include customer events and
producer tastings
- Develop a merchandising calendar by season to include regularly changing
promotions
- Develop and manage all digital and other media marketing channels
- Maintain the highest standard of housekeeping on and off the shop floor
- Develop a B2B channel - a black book of supplier contacts is highly advantageous
Required Skills:
*WSET Level 3 Wine and WSET Level 3 Spirits or equivalent, with demonstrable knowledge in the whisky sector
*At least 5 years management experience in the premium retail wine and spirit sector
*Customer focused and target driven
*Self motivated, able to work independently and under pressure
*Strong leadership and management skills
*Demonstrate a passion for whisky, fine wines, champagne and spirits
If this role is of interest to you please do not hesitate to apply for immediate consideration.
*Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.