Retail Shop Assistant

Brindisa, now in its 36th year, has grown to become the UK's leading importer of the finest Spanish foods. We search for, select and sell delicious Spanish foods through our Brindisa shops and website, and via wholesale to businesses throughout the UK. We devote our time to Spain and its produce because we love the food and are passionate about sharing it with others.

Our core values are what we live by: they shape the Brindisa culture and define its character. Put simply this is what it’s all about... love of food, integrity, knowledge of Spain, innovation. We take pleasure in our work and celebrating our successes together.

The Job

We are looking for an enthusiastic Retail Assistant to join our 15-strong, dynamic Retail team. Our Retail Assistants are the ultimate multitaskers, able to turn their hand to pretty much any of the tasks that ensure our shops run smoothly. Like the rest of the team, they work across both our shops (Borough Market and Balham; one site per shift), delivering the fantastic customer service that drives our sales. They are focused on ensuring our customers receive a warm welcome, receive advice tailored to their individual needs, and leave feeling compelled to recommend us to others. Another key responsibility of the role, is keeping our shops looking bountiful, clean and tidy.

The Person

Passionate about great food, keen to learn about our product range, and with the confidence to convey your ever-expanding knowledge to our customers on the shop floor. A real team player who proactively does what is needed while remaining calm under pressure (our shops can get very busy!). You’ll have a positive, “can do” attitude, be happy to follow instructions to the letter and with excellent attention to detail.  You are reliable, punctual, and take pride in your work.

Please note that we are looking for Shop Assistants to work across both of our retails outlets - at Borough Market, London Bridge and Hildreth Street, Balham. The role is full-time: 5 days (40hrs) per week, Tuesday-Sunday (closed Mondays), typically 9.00am-5.30pm.

Job details

• Provide outstanding service to all our customers, always going the extra mile to anticipate and fulfil their needs.
• Continually develop your knowledge of our product range in order to provide personalised recommendations to our customers.
• Follow food safety and health & safety standards at all times.
• Prepare fresh foods for sale, including cheese, charcuterie, olives and hams, to Brindisa’s high standards.
• Maintain counter displays, equipment and materials in an attractive, organised, clean and safe condition.
• Maintain an attractive and bountiful display of products
• Work with the team to complete the daily tasks that ensure the shop is clean and well organised.
• Take an active interest in Retail sales and operational targets and play your part in achieving them.

Experience

For this role, attitude and aptitude are more important than experience, as full on the job training will be provided. Whilst we value highly experience in food retail or hospitality, we are looking for candidates who can demonstrate the following qualities:

• Interested in food and cooking
• Enjoys helping others and sharing knowledge
• Positive, can-do attitude
• Team player
• Eager to learn

In return we offer a fun, creative and flexible environment; significant discounts on our delicious product range; continual product training and tastings; 28 days holiday pro rata (rising to 33 days dependent on length of service); financial and menthal health wellbeing support and more.

If this position interests you and you would like to join us in our continued growth and development across the gastronomic map of the UK, we would love to hear from you.

For more information and to apply for the position, please visit our careers section on our website www.brindisa.com.

Please send CVs (with covering letter optional) stating your suitability for the role to HR@brindisa.com or visit our shops and speak with a member of staff.

Due to the high volume of enquiries we are not always able to respond to all CVs. Only successful candidates will be contacted.

Closing Date

We'll be reviewing applications on a rolling basis, so don't wait to apply!

Job Type: Full-time

Salary: £24,856.00 per year

Benefits:

• Additional leave
• Childcare
• Company pension
• Cycle to work scheme
• Employee discount
• Financial planning services
• Health & wellbeing programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (required)
• customer service: 1 year (required)

Work Location: In person