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SalaryApply now for an unparalleled opportunity to contribute to Royal Collection Trust's legacy and make a significant impact during the 2024 summer opening of Buckingham Palace. Your everyday summer job can become truly exceptional.
Since 1993, Buckingham Palace has opened its doors every summer to welcome thousands of visitors from around the world. By joining our exceptional Retail team you will play a pivotal part in creating an extraordinary experience.
We look forward to welcoming visitors again in 2024, by working with us you'll have the opportunity to join the team who have helped millions over the years enjoy the State Rooms at Buckingham Palace.
As a Retail Team Leader, you'll support the wider Retail management team to ensure our Retail Assistants have the guidance and support to advise on and promote the products we have on offer. Every day, you'll engage the team in briefings, answer questions, train, coach, inspire them to maximise sales and drive the business.
Responsibilities:
- Direct supervision of a team of Retail Assistants in one of our shops.
- Run training sessions, conduct performance reviews, and host daily briefings to keep the team motivated and well-informed.
- Motivate and support your team to upsell products, meet sales targets, and deliver an outstanding customer experience.
- Act as a point of escalation for any issues that arise in day-to-day operations.
- Provide excellent customer service, always maintaining a friendly and professional manner.
- About you 1
What You'll Bring:
- Previous supervisory experience, demonstrating the ability to lead and motivate a team.
- Experience working in a busy and target-focused retail environment.
- Excellent communication and customer service skills.
- Good numeracy and computer literacy.
- Resilience and the ability to work on your feet for extended periods.
What We Offer:
- Enjoy a complimentary lunch during your shift.
- Full training provided ahead of the public opening, seamlessly integrated into the contract period.
- The opportunity to join a large, friendly and sociable team.
- A range of other benefits including complimentary tickets and 20% discount at Royal Collection Trust shops.
- Additional Information:
- Hours: You will typically work five days out of seven each week, with weekend work expected.
Contract: 27 May 2024 to 01 Oct 2024
12 Jun 2024 to 01 Oct 2024
If required we may be able to reduce the contract length to September if required, please mention this in your interview if you wish for this to be considered.
Guaranteed Hours: 37.5 hours per week.
Part-time Consideration: We are open to considering part-time contracts (3 or 4 full working days per week).
We encourage applicants to submit their applications ahead of the closing date, we will be running assessment centres and interviews while the advert is still open all candidates will be notified if they have been successful by 22nd March.
Before You Apply: Please note that we have multiple summer vacancies. Reflect on your aims, skills, and experience to choose the role that best aligns with your aspirations, as we can only accept one summer job application per person. Selection processes are likely to take place in February 2024.
Want to find out more? Visit our Summer Jobs webpage to gain insights from previous summer employees
