Retail Volunteer (Till & Customer Service - Elgin)

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great Customer Service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. **We are currently looking for Till and Customer Service volunteers to help us in our shop.** If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you. **Till and Customer Service - typical activities:** - Using the shop till to take payment for items - Promoting Gift Aid to maximise our fundraising potential - Helping and advising customers - Undertaking general activities in the shop No experience is needed. Full training will be provided. **When can I volunteer?** A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change. **Interested?** Please click on the apply button and we will be in contact soon. **Not sure?** We have a range of opportunities and activities for volunteers in our shops, these are all available to view and apply to by searching your town/city name on this site. **Diversity** is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. **Health and Safety Statement** We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity. If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk
Why we want you: No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.

• Tasks: Creating exciting window displays
  Sorting donations for selling in the shop
  Helping customers on the shop floor
  Using the till

• Skills: No previous experience is needed
  A warm smile and a friendly outlook
  Complete training (provided) prior to starting

• Benefits: Meet new people and be part of a dynamic and inclusive team
  Gain or pass on retail experience
  A great opportunity to use your existing skills or gain new ones
  Reasonable pre-agreed travel expenses for the role including for attending training
  An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives