Revenue Controller

Practice Group / Department:

Revenue Management - London

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing.

The Role

Our London Office is currently recruiting for a Revenue Controller.

This role will be working in the London Revenue Team, working closely with other Revenue Controllers and reporting into one of our Revenue Team Leader.

The London based Revenue Teams are the first line of contact for Partners in relation to WIP management. You will be one of several Revenue Controllers looking after a Practice Group Teams partners ensuring effective management of their billing.

The right candidate will have a clear and demonstrable understanding of working capital in a law firm and its impact on Lockup and profitability. They must be a problem solver and comfortable dealing with senior stakeholders, including senior members of the Finance department.

Additionally, you should be able to evidence a proven record of working effectively with partners and fee earners making a positive contribution to the management of their matters.

This role is hybrid.

Specific responsibilities include, but may not be limited to:

• Organising and holding monthly WIP review meetings with partners to promote instructions for billing and matter maintenance requirements

• Ensure that matter billing estimates (Pledges) are obtained from partners and updated in the Partner Meeting Register

• Work closely with the Revenue Team Leader and Revenue Manager to ensure appropriate escalation of revenue/billing issues take place

• A working knowledge of e-billing to be applied where required

• Review billing guides, invoices and credit notes received from fee earners and secretaries for compliance with the firm's policies and HMRC/SRA rules.

• Process invoices and credit notes on to SAP.

• Liaise with Central Bill dispatch to send out invoices to clients or fee earners in a timely manner.

• Handle internal billing queries professionally and diligently.

• Take ownership of e-billing processes for relevant clients

• Assist with preparing billing schedules for some clients

• Oversee Outlook team mailboxes

• Ensure adherence to the SRA Accounts Rules and UK and EC VAT Regulations

• Support the business transformation change and business process efficiencies promoted under Project 2020 and the GPMS Stabilisation Programme.

Skills and Experience

• Previous experience ideally in a finance/business services environment

• Significant technical finance experience using a recognised legal practice management system (SAP, Aderant Expert or Elite Enterprise/3G)

• Experience of understanding rate structures, alternative pricing/billing arrangements, working in multiple currencies, alongside disbursement and vendor treatment.

• Flexible approach to working hours and a willingness to work outside core hours during busy periods.

Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including:

• 25 days holiday + Bank Hols
• Free Virtual GP Service
• Private Medical Insurance
• Pension – Norton Rose Fulbright will also make a contribution
• Life Assurance
• Income Protection Insurance
• Enhanced Maternity, Adoption or Surrogacy Leave
• Carers Leave
• Flexible working

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Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 

Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.