Revenue Operations Analyst

Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it?  If so, read on, as we’re looking for a ­­­­Revenue Operations Analyst to join our Commercial team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of 5000+ smart lockers, 200+ leading retail partners like Vinted, ASOS, Zara and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel.

On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door.

About the role:

We are seeking a highly analytical individual to join InPost as a Revenue Operations Analyst sitting within the Commercial team. The ideal candidate will possess a strong blend of commercial knowledge and analytical skills, and a demonstrated ability to explain data, trends, analyse and initiate creative solutions and ideas.

You will be joining an intellectually curious and energetic team that has an ambition to deliver huge growth for our UK business. You will play a critical role in both determining our Revenue Operations priorities and ensuring that our commercial team execute against our plan in a collaborative manner.

What you’ll be doing:

• Get the best out of our Revenue tech stack – being responsible for managing and improving workflows of existing tools, evaluating new tools, and providing meaningful insights into the efficiency of our revenue engine.
• Build the foundation of data & insights for understanding 1. our sales, customer success and onboarding teams’ performance, 2. InPost’s performance within each merchant, 3. InPost’s end user behaviours among the merchants we partner with.
• Use tools such as PowerBI, Excel and Hubspot dashboards for daily analysis and reporting.
• Partner with the sales team to continuously refine our sales assets by leveraging external research, user feedback, and insights from our own data.
• Monitor and report on key commercial metrics to key stakeholders including senior management team and commercial leadership team.
• Help with the governance and maintenance of the data in the CRM to ensure accuracy of reporting
• Support on ad-hoc commercial strategy topics – e.g. which industry verticals should we focus on

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Strong core data analytics skills – you are confident in leverage large datasets using a variety of tools (e.g. querying data warehouse in SQL, running ad-hoc analysis in Excel) to analyse and visualise data) to manipulate and visualise datasets.
• Grounding in data visualisation tools – history of using PowerBI/Looker/Tableau to clearly visualise key insights and create automated reporting.
• Knowledge/interest in Revenue tech stack – you are comfortable with maintaining CRM (e.g. Hubspot, Salesforce) and roll out process changes / integrations with new tools as business needs evolve.
• Excellent written communication skills – comfortable translating analysis into clear presentations and maintain easy-to-understand documentation (e.g. Word, PowerPoint)
• Resilience, ambition and drive - You are genuinely motivated to work at an ultra-high growth business and embrace the challenge and occasional chaos that comes alongside this - you have a growth mindset and will want to consistently expand your impact at InPost

We’d be particularly excited to hear from you if:

• Hand-on experience in PowerBI / Databricks / Hubspot
• Experience in revenue / sales operations (or roles that work alongside with sales / customer success)
• Experience in consulting

Perks of the job!:

We love to reward our people for the great work they do:

🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per yearMore time for you to relax, explore, and enjoy life.

🌟 Vitality Health CareStay healthy and happy with our top-notch health coverage.

🌍 Work from Anywhere – 4 Weeks per yearEmbrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

👶 Enhanced Parental LeaveWe support you during those precious family moments.

🚊 Rail DiscountCommute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a 10% contribution from InPost, making your commute more affordable.

🌳 Volunteering DayTake a paid day to make a difference in your community

More Perks...

🏡 Hybrid Working (Role suitability dependent)We innovate, collaborate and optimise by coming together 2-3 days per week in the office

💼 The Tech You NeedWork from home like a pro with the right tech set up

📚 LinkedIn LearningBoost your skills and knowledge with endless learning opportunities.

💰 Perks at WorkSave money on life’s big and small purchases with access to local and national discounts and online classes.

🐶 Bring Your Dog to Work Day (Every Friday)Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.