R&M Support Officer

• Salary: £27,974 - £35,796 per annum pro rata
• Location: Hybrid -Linked to Morden - Apollo House
• Hours: 32.5 per week - Monday - Friday
• Contract Type: Fixed Term ending August 2024

We have an exciting opportunity for you to join our team in Morden.

About the role

As a Repairs & Maintenance Support Officer you'll provide administrative support to assist with the smooth delivery of high quality responsive repairs, voids works and cyclical repairs services within the relevant area of operation. Contributing to effective monitoring and managing of the performance and on site progress of Clarion's Contractors you'll ensure works are delivered to the required quality standard, on time and to budget and will also provide reports on performance, analysis of activity and expenditure.

About You

You'll need an understanding of the repairs and maintenance function within the housing sector and the regulatory and statutory requirements associated with it. Experienced and proficient in operating IT systems, you'll support the maintenance and provision of comprehensive and up to date information, including records of assets and risks.

With knowledge and experience of operating and managing core housing, repairs, landlord compliance and relevant IT systems, you'll be able to demonstrate a methodical approach to work, with sound organisational skills, within a team environment but also with the ability to work on your own. An understanding of the processing, and validation of payment request made by Contractors and of Landlord Compliance and servicing requirements is essential along with a demonstrable commitment to customer service.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

• Competitive salaries that are benchmarked regularly against current market rates

• Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

• A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!

• Matched pension contributions of up to 7.5% of your salary with generous life assurance

• Flexible and agile working for the majority of our employees.

Other perks

• Company Bonus Scheme

• Eye care vouchers

• Holiday trading scheme allowing you to buy and sell leave

• Free counselling and legal advice scheme for you and your family

• Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

Closing Date:Tuesday 27th February 2024 at midnight.

For further details on this vacancy and to download the role profile please visit our website or click 'apply'.

This is a hybrid role with a base location at our offices in Morden. Candidates will be expected to work from the office at least one day per week.

Occasional travel may be required with attendance at your designated office base and occasional travel to other Clarion offices as and when required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

About Clarion Housing Group

Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own.

Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country.

We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.

Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work