Address
Form of work
Salary Applications are invited for the post of an ICT Applications Officer, within the ICT Department, Application Support Team based at Hutton Headquarters. The site is accessible by public transport and there is also free car parking on site.
As an ICT Applications Officer you will be the second line support for all critical and strategic ICT applications throughout the Constabulary.
The role will require you to use your knowledge of applications to support users with technical & process issues, change & service requests, as well as dealing with all general queries relating to the ICT application platforms.
Communication skills are a vital requirement for this role and our main aims as a team are to support and keep our customers updated on issues, changes, incident status and progression of issues
You will assist our staff, third parties and the wider ICT Applications team by ensuring that relevant information is shared and available, so any disruption to service is minimised.
The support team office is covered 08:00-17:00 on an informal rota.
At times here will be a requirement to perform on-call duties on an ad hoc basis for systems upgrades and if technical issues are being experienced outside of core hours
Please note should you have recently been unsuccessful in the recent recruitment process for the role of ICT Applications Officer, we would ask that you do no apply in this current process
Candidates applying for Lancashire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
Further details of the requirements and duties of the post can be found on the attached Role Profile.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents
THE CLOSING DATE FOR THIS VACANCY IS THURSDAY 25TH APRIL 2024 AT 12 NOON.
