Sale Support Administrator / Telesales

Sue Ross Recruitment are working with one of the UK’s market leaders in the hire, sales and service of radio communication products, to recruit a Sales Support Administrator to assist the expanding sales team in their Chesterfield based office.

Supporting the day-to-day activities of the Sales Team to proactively manage a high number of tasks which will involve a great deal of multitasking. You will support the wider team, ensuring the day-to-day operation is running smoothly whilst delivering excellent customer service. An excellent telephone manner and ability to work well with others is essential along with the ability to prioritise tasks accordingly.

Principal Responsibilities include:

•             Answering internal/external telephone calls in a professional manor

•             Making outbound calls to existing customers following up quotations sent

•             Assist the sales team with outbound cold calling to new and existing                              customers

•             Dealing with general office duties and assisting department managers with                    ad-hoc tasks

•             Responding to email enquiries/generating quotations

•             Processing sales orders

•             Update the company’s Excel system with all relevant information and ensure                   that it is always kept updated

•             Delivering an outstanding customer experience

•             Using IT software – training will be provided on the internal CRM database,                    but a good level of IT literacy is highly desirable

A bit about you

•             Do you have excellent attention to detail and the ability to manage a                              demanding workload?

•             Do you have an excellent telephone manner?

•             Are you able to build strong working relationships with colleagues and clients?

•             Looking to develop your knowledge and career ?

This role would be a great opportunity for a candidate who wants to join a progressive and dynamic company to further their career, if you think it sounds like you then we look forward to hearing from you!

Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.