AddressKey Responsibilities
CRM Management:
- Log technical sales manager activities, schedule updates and prospects onto Keylink (in-house CRM);
- Act as the CRM champion for IG Masonry Support Systems, ensuring accurate and current information.
Enquiry Handling:
- Responsible for logging new enquiries and handing over to the design estimating team;
- Make calls to customers, chase leads, schedules; make appointments and obtain drawings for new projects.
Administrative Support:
- Provide support to the external sales team, assisting with various tasks to enhance efficiency;
- Prepare and provide summaries and reports for key people within the team as required.
Meeting Preparation:
- Collate review packs for sales managers when requested, preparing comprehensive materials for meetings with key customers;
- Assist in populating senior manager and business review slides on a monthly basis.
Customer Visits:
- Organise customer visits to the Swadlincote site, ensuring a positive and engaging experience;
Reporting:
- Provide support in generating reports for line managers and other stakeholders.
Supporting Audits:
- Assist in internal and external audits by providing necessary documentation and answering audit related queries.
The pace of operations is rapid here! Undoubtedly, significant changes may be encountered as Masonry Support Systems continues its expansion. Therefore, it's essential to feel at ease working swiftly and handling the uncertainties inherent in a constantly evolving business.
Key Skills and Experience
- Previous experience in a Sales Support or administrative role.
- Familiarity with CRM systems.
- Effective communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work collaboratively within a team and independently.
Attention Recruitment Agencies:
While we greatly appreciate your support, please note that we will not consider unsolicited CVs. We will only accept CV submissions for roles that have been specifically briefed to you by our People and Culture team. Thank you for your cooperation.
Established in 2015, IG Masonry Support has built a solid reputation in the high rise building sector for the development and manufacture of innovative stainless steel Masonry Support and brick slip soffit systems. Combining optimum performance with design flexibility, IG Masonry Support’s range is widely specified and installed in a wide range of high profile projects. With ongoing growth, IG Masonry is now a multisite operation with locations in Swadlincote and Overseal (South Derbyshire), and, Cookstown (N. Ireland) to service both UK and Irish construction markets.
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