Sales Account Manager

An Internal Sales Account Manager is required for a specialist retailer with their head office based in Elland, West Yorkshire. Within the internal sales team you will support their customers and sales agents with specifications, sales orders and queries. This is an excellent opportunity to join a busy, ambitious and forward-thinking SME in the fashion sector.

Responsibilities:

• Being an ambassador for the brand and first point of contact for customers and our sales agents, assisting with queries and orders.
• Being responsible for the whole office day to day sales office function, answering phone calls and responding to e-mail enquiries, accurately imputing incoming orders for the brand, maintaining/updating customer records, producing pick lists and checking sales invoices, all on our bespoke software system and database
• Proactively making calls and sending e-mails to existing or new customers and sales agents, chasing business and advising on new collections, promotions/special offers or clearance and following up on sales leads.
• Liaising with Designers and Social Media teams to develop sales and marketing strategies and campaigns.
• Managing the distribution of sales and marketing material and literature to customers and agents
• Producing regular and seasonal sales reports to the Managing Director
• Accurately checking stock levels and relaying information on to customers
• Organising transportation/logistics with couriers and handling all the relevant paperwork and shipments
• Assisting with after sales support
• Attending occasional sales meetings and trade shows

We are looking for:

• Sales Office experience ideally from a similar branded product background
• Accurate with an attention to detail and a proactive approach
• Previous branded product knowledge would be desirable, with ability and willingness to pick up and absorb product knowledge quickly.
• Ability to communicate confidently and effectively at all levels and maintain strong relationships with customers and sales agents.
• Being an organised record keeper and administrator who follows up on activities.
• A good level of IT ability and intermediate Excel knowledge

The details:

This is a permanent and full time role , working in the office 9am till 5pm. There is great career progression and a training into the world of fashion and marketing. Free parking is available onsite.

To find out more, please send your full CV to Kelly at Sayjo Recruitment. We aim to reply to all applications within 48 working hours.