Sales Admin- Contract/ Onsite

Job Summary:

Parts Sales Administrator deals with customer (internal and external) enquiries and orders. The person has to process parts quotations / orders from receipt of enquiry through to delivery to the customer including as necessary placing the order on the supplier and seeing it through to invoice stage, resolving any issues arising along the way. On top of this they are expected to handle technical enquiries and liaise with the factory for answers as required. Process workshop tickets and monitor stock requirements for tickets when required. Support with VCA and Customer contracts. Play a key part in training new members of staff. Support employees in absence of supervisor.

Key Responsibilities:

• First point of contact for employees and customers regarding system/customer issues in absence of supervisor.
• Process workshop tickets, order any parts required and adjust stock requirements to for fill workshop needs.
• Accurately interpret customers enquiries both technically and commercially using information available and if necessary, liaising with the factory for answers
• Precisely check customers' orders and process through to delivery stage as well as authorising / checking colleagues orders as per internal workflows
• Ensure timely and accurate parts order processing including placing on internal and external suppliers and liaise effectively with all parties as necessary

GCS is acting as an Employment Business in relation to this vacancy.