Job Specification
The Job you’ll do
- Assisting sales staff in handling a wide range of customer enquiries, generating costing sheets for approval prior to customer submission, input of data, CRM interactions and opportunities, and general sales office administration.
- Liaise with customers both via telephone and email.
- Create new customer accounts.
- Convert from quotation to order.
- Monitor customer ordering performance.
- Maintain good customer service.
- Maintain customer records.
- Complete daily interactions.
- Chase customer opportunities.
About You
- Computer skills are essential (proficiency in Microsoft Excel, Word and Outlook) Teams, SharePoint and Business Central (BC) would be advantageous.
- Numeracy an effective communicator with a pleasant telephone manner and friendly disposition and good customer service skills.
- A valid driving licence.
- Previous experience in a similar type of role.
- You should be able to demonstrate the above skills and have experience of working in a similar role.
- Applicants must have the ability to communicate in English as well as comprehend written instructions.
- You must be able to prove that you are eligible to work in the UK without the need for sponsorship.