Sales Administrator

Sue Ross Recruitment are working with a leading electrical services company who supply their services to major customers based throughout the UK.

Working closely with the Tender & Business Continuity Manager you will join their friendly and professional team, being responsible for assisting with the retention of their existing and extensive client base.

Duties will include:

• Work within the Business Continuity team to deliver business objectives in line with the company business plan.
• To utilise existing client information and working alongside the Operations Team in the preparation of client quotations for forthcoming works.
• Manage a call list and email inbox of queries, quote follow ups and initial calls to new and existing contacts using a CRM system.
• Respond to queries regarding existing/ former programmes from both internal departments and clients.
• Complete administrative tasks associated with the CRM, order book, quote process, job costing sheets and raising job numbers.
• Future responsibilities will include creating quotations with associated administration for new and existing clients.
• Actively participate in team meetings to improve results and share best practice amongst the department.
• Monitor your personal KPIs to ensure you meet business objects on turnaround times for quotes and follow ups.

Required Skills:

• A professional committed team player
• Customer orientation
• Strong interpersonal and communication skills both internally and externally
• Proficient in Microsoft office
• Excellent telephone manner is imperative
• Attention to detail
• Numeracy and literacy skills
• Research and problem solving
• Administration, Sales, Operations and Customer Service experience beneficial

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.