Customer Service and Sales Administrator

Benefits:

• Life Insurance
• Employee discount
• Free parking

This is a full time, permanent position, Monday – Friday, 8.30am – 5.15pm.

Elevation Recruitment group are working on an exciting opportunity, to work for and established, business in Rotherham. The company are looking for Customer Service and Sales Administrator to join their team and provide exceptional support to customers. The ideal candidate will possess excellent communication and organisational skills, be detail-oriented, and have a passion for Customer Service.

Responsibilities of the Customer Service and Sales Administrator:

• Provide first-class customer support via phone and email
• Process and manage orders
• Respond to customer enquiries and feedback in a timely and professional manner
• Assist customers with product information, pricing ordering, and troubleshooting
• Work closely with other internal teams to oversee the dispatch process
• Updating CRM system with customer data

Requirements of the Customer Service and Sales Administrator:

• Excellent Customer Service skills/experience, preferably in a fast-paced environment
• Exceptional communication skills, both written and verbal
• Strong problem-solving and organisational skills
• Ability to multitask and prioritise workload
• Proficiency in Microsoft Office

If you are passionate about Customer Service and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.