Address
Form of work
SalarySales Administrator - Glasgow
Salary - £25000
Mon - Fri
Reporting to an Associate Director, this role forms part of the Property Management Team and involves processing property sales for the Glasgow office. This role is an great opportunity to join our vibrant and dynamic business.
Key Responsibilities include
• Receiving solicitor requests for factoring information at point of sale.
• Ensuring sales checklists are completed by Property Management Team.
• Emailing factoring information to solicitors.
• Obtaining confirmation of sales and processing same.
• Preparation of welcome letters and packs (if applicable) for new customers.
• Responding to all solicitor enquiries regarding sales, both by email and telephone.
• Responding to all post sale enquiries from solicitors and/or exiting owners regarding the final accounting process/float payments.
• Filing paperwork on completion.
• Support with issuing of quarterly common charge accounts to customers.
• Keeping customer records up to date.
• Any other general support/admin duties as and when required. KPI's:
• Customer Satisfaction (complaints % and survey/interviews)
• Response Times (% delivery vs target) Specific skills,
If this sounds like an opportunity you would be interested in, please send an updated CV to
