Sales Administrator

Sales Administrator
Kettering
Hours - Monday to Friday 37.5 hrs
Salary - £25,000 - £27,000 DOE
Are you an experienced Sales Administrator seeking an exciting opportunity with real potential for growth? Our client, based in Kettering, is looking for a proactive and customer-focused individual to join their team. If you have a passion for building relationships, managing customer orders, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:

• Develop strong working relationships with customers.
• Gain comprehensive knowledge of the company’s product range, including in-house manufactured items.
• Handle sales enquiries from both existing customers and new prospects, providing expert advice and generating written quotations using the company's CRM system.
• Proactively follow up on all quotations within a reasonable timeframe.
• Efficiently manage sales activities and priorities using the CRM system.
• Process sales orders and generate purchase orders as required.
• Maintain and enhance the contact database, ensuring all relevant fields are updated for effective account management and targeted marketing efforts.
• Collaborate with the Systems team to prepare accurate quotations.
• Address non-conformances promptly, ensuring a positive outcome for the customer.
• Participate in internal meetings and liaise with relevant departments to ensure seamless customer service.

Required Skills and Qualifications:

• Proven experience delivering client-focused solutions in a dynamic environment.
• Proficient in MS Office applications, particularly Word, Excel, and Outlook, as well as CRM systems.
• Exceptional administrative, planning, and organisational abilities.
• Strong team player with a commitment to exceeding customer expectations.
• Capacity to quickly grasp complex technical products.
• Ability to manage multiple tasks and work effectively under pressure.

Benefits:

• Competitive salary package.
• Full product training provided.
• Opportunities for career advancement within an established and expanding company.

If you are an ambitious individual, keen to learn and looking to build a career within a dynamic team, don't hesitate to submit your CV for immediate consideration.