Hales Group are recruiting for a Part Time Sales and Service Advisor for their client based near to Thetford.
- Hours: 8.45am – 5pm, 2 -3 days per week (to be agreed) weekends will be required on a rota basis.
- Salary dependent on experience
This is a sales/customer service role, where you will communicate with customers to fully understand their requirements, making informed proposals of products to best meet their needs.
Main tasks to include:
- Taking incoming telephone and email enquiries from domestic customers
- Welcoming and supporting potential customers visiting the company’s show site
- Attending sales events across the UK, where you may be required to stay away from home, engaging with customers to undertake general promotion activities
- After sales care, supporting the customer through to product delivery/installation
- Assisting with general service enquiries including spare parts requests, repairs, guarantee enquiries etc.
- General administrative duties
- Effective liaison, support, and assistance with the whole of the organisation
- Maintaining high levels of quality, workplace tidiness and cleanliness
- From time to time, you may be expected to be part of special projects as are reasonably required
The successful candidate will have:
- Excellent verbal and written communication skills
- Previous retail and/or sales experience
- Working knowledge of MS Windows
- Accurate data entry skills
- The ability to work in a team and provide input where required
- A highly organised and personable nature
- Your own transport as our client is based in a rural location
This is your chance to join a successful team, and to work with passionate, hard-working individuals in a fast-paced environment. Please apply today or call Janine for more information.